Four Points Flex By Sheraton 横浜駅西 (Four Points Flex by Sheraton Yokohama West)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Room was overall clean but I did find a tiny pill (med) next to the nightstand and that tells me, probably not vacuumed. But overall great place. The girl that help me check in spoke great English. I understand every word so it was easy. The next staff on my check out say helped me to get the luggage forward to next hotel and also spoke English. Very helpful. They use JP Post during my time for luggage service so that is helpful. Location is excellent with so much to see and eat right at that street from hotel to the Yokohama station. Also walking distance to the harbor, Ringo Park and China Town. Recommend!

Close to many services, shops, and a train station.

Great hotel and location - The hotel is close to the train station, and is on a busy street in downtown Yokohama filled with many dining options and nightlife. However, it was a little hard to find and our room was very small.

Good

clean room

The Four Points Flex hotel is a wonderful property. It is incredibly convenient to the Yokohama Station and is tucked away on a very lively street. I will definitely stay here again on my future trips to this area of Japan.

Nice reception. On a street that leads to JR Yokohama which is super convenient and it is just a bustling street full of life! I was worried it would be loud, but at night it was very quiet.

Clean spacious rooms, super friendly staff and conveniently located near Yokohama station. I would definitely stay again.

Nice place to stay. Everything was great.

The Staff response to fire alarm at front desk/floor is not timely and well communicated to the guests at waiting line. Do not have the same feel as most Japanese hotels.