ザ・クロスホテル (The Cross Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The staff was super helpful and can assist you in English in getting settled in and getting around (calling taxi etc). The property is secure and they have people checking that only guests are on the premises. It’s also very well lit at night so you can walk around the gardens and bar safely. The comfort room was spacious and mine had a balcony. The building itself has a beautiful balcony overlooking the neighborhood. The hotel is super accessible to train, trams, and buses all within 10min walking distance. Was also walkable to the Colessuem (20 min). They had breakfast for €10 but I didn’t not use that service as there were plenty of cafes and groceries nearby. Also walkable to the Termini (15 min) for transport to other cities or to the airport. Overall, great stay and wonderful spot to explore Rome.

Everything is fine, close to the metro Manzoni (~7 min of walk), some pizzerias around to eat. Renovated chamber, etc. One inconvenience though: they have a small outside swimming pool, and when it was +36+38 it was full of water but not allowed to swim (for some reasons A-B-C ...). Buit overall, yes, I could recommend the Cross hotel for staying.

Most of the staff was friendly and helpful. However, there was one woman at the front desk who had a bit of an attitude. Also, the air conditioning did not work well and the rooms were extremely warm and a bit small. Lastly, we booked this place as it mentioned there was a pool, but when we checked in and asked about the pool hours, the not-so-friendly woman at the front desk said it was "not ready yet" and they were "still working" on it. Very disappointing. But the hotel was clean and one of the nicer ones in that area.

Very pleasant and clean, pretty building with good ac

The hotel was in a great location -not far from the metro. The hotel was clean and comfortable. Staff were helpful and friendly. I would stay here again!

Excelente

Very nice the staff was very nice as well The breakfast not so much but I think that is an Italy thing

Superficially a great hotel, but very basic amenities. We had 2 rooms with various issues. Scuff marks throughout the room walls and floor, and what looked like hammer marks on one room door. An infuriatingly temperamental electronic door locking system, which needed repeated resets to secure, no help from reception staff on this. Second room has badly fitted shower attachment and ineffective air con. They advertise the terraces as a destination; there are no amenities here, just wobbly patio furniture and no cushions - though they will bring drinks up from the bar on request. Reception staff were indifferent, waiting staff much more attentive and helpful. Decent breakfast, good choice of options.

Staff at Garden Bar was exceptional and very professional. Pleasure to talk too.

The place is amazing, all clean and organized. Staffs: Breakfast staff very organize and polite!! 10/10 Bar staff from the night: amazing, polite, the bar very goood if u want to spend the night and have some amazing drinks Reception staff: didn’t have a great experience honestly, didn’t have a great welcome one of them ( the one on the left side) had a bt*{#% attitude Making me feel like I was asking for favours when I went to expend my money, of course I was confuse because I’m not from Italy, some things can be confusing sometime but no matter if someone is confused a good costumer service , attitude or vibe Change everything.❤️ (I never complain it’s not personal but felt so weird,)