ベローナ メゾン (Verona Maison)

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We were disappointed with our stay at Verona Maison. We were having connectivity issues through our stay in Italy. We were unable to respond to the owner regarding our arrival time until the morning of our arrival day and then only by phone. The owner was upset with us because he had to come to the property to let us in. We ascended to the 4th floor to enter the apartment. The elevator was extremely small. The owner let us in and showed us to our room. The room was clean but small and very dimly lit. There was only one electrical outlet in the room. The bathroom light above the mirror didn’t work so getting ready the next morning was difficult. Their website is very misleading. There was no breakfast and no service. I would never stay there again. One out of five stars.

Travelers need to have a good internet to get in the room.

Not sure if this should more accurately be described ass a hostel. Shared bathroom with a cracked shower tray and a very slow drain meant water everywhere. Only 2 plugs to take uk adaptor were in kitchen and shower! Kitchen was available to use, but no cleaning materials and virtually all crockery and cutlery sitting dirty in dishwasher Bit difficult to get in, have to go to email. Find the link, wait for it to load then tap to open gate or door. So make sure you have a package on your phone. Nice and easy from station, not too far to walk to centre of town

Very good location, about a 8 minute walk to the colosseum. You need access to the internet to gain access to the apartment.

This is an auto-check-in shared appartement including kitchen and salon and balcony that is quite well maintained. There are three rooms with one shared bathroom + one suite with bathroom. I have not seen staff on site other than cleaning in the day. Near train station. First experience like this, and I’m happy with it, plus price was quite cheap 👍.

Great location. Shared bathroom with other guests was a negative for us for the cost. But overall it served the purpose for proximity to train

It’s very scary because the lights sometimes worked. I thought it was going to be a shared restroom with another room well the restroom was out in the open and anyone could use it so it’s not just another room but the whole house. The decorations are outdated and there was dust in the lamps and other places you can tell they barely clean just so it looks like “new” but don’t actually deep clean. My room smelled like smoke even tho it’s strictly prohibited (I have asthma so this was an issue with me) not sure if someone in the house was doing it or neighbors.

Elevator broken and was nit fixed. Luggage have to be moved down from 4th floor.

Very comfortable place to stay in Verona. Walkable distance to all famous places. Very clean. Quest. Safe. Make sure you have smartphone with internet in order to check in and open all doors. If you don’t have it it’s impossible to get inside the apartment. Otherwise everything was excellent.

The owner of this property is a dishonest person. He advertise it as a bed and breakfast, but upon arrival we find out that it's a hostel with four rooms sharing one bathroom and a shower. The pictures that is provided by the owner of this property on Expedia is fake, in reality it is very sad looking place. When I asked the owner why he is misrepresent this property on Expedia he said that if wed don't like it it's our problem. We had no choice but to leave this nightmare. Very rude and arrogant person. Avoid at all the cost!