ロカジオーネ トゥリスティカ チッタデッラ (Locazione Turistica Cittadella)

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great location, clean, friendly staff

The room was adequate, close to all the center. Got responses quickly from staff via whatsapp :). Bathroom was clean. I felt safe in the area. A small fridge would of been nice in the room.

I knew there was a shared bathroom concept when I booked but I would expect a high level of cleanliness of that only bathroom, a bath mat for each room and hot water if I have to leave the property before 5.00am to catch a train!!!!!!

The front access on sidewalk was partially block when I was there. Renovation street project ongoing. The steps up to elevator makes accessibility less easy. Share bathroom is well kept.

The day I arrived at Verona was disastrous; eventually reached the facility gate after 10pm, much later than the 2pm anticipated. The manager was able to settle me in by remote instructions. He creatively went around the "lack of communication channels" by being flexible in using his cyber resources. Very grateful for him being so accommodating. My three days at the Cittadella was peacefully pleasant and had two wonderful evenings at the Arena.

Great location and helpful check in

Was very good for us

The overall cleanliness is outstanding. coffee/tea provided but no milk.

The location was excellent, room was spacious, clean and airy. Air-con was a great bonus in August summer. Good wifi, security and a nice coffee machine and water dispenser. No breakfast included as suggested in the room information. Biggest gripe was the checkin process. We arrived late when check-in was to be before 8pm. There is no onsite reception and had to ring a local number to get the code for the front door and instructions to get into our room from a very impatient manager. We eventually got into our room with the help of a wonderful taxi driver who made the call for us (twice) and waited around till we were in the room. I found the manager impatient and arrogant but later proved helpful and responsive. Not a nice experience after a flight and at the end of a long day. Be sure to read the fine print and check-in instructions.

Great location just off the Corso Porto Nuova. A 10 minute walk from the train station & buses. Only minutes walk from the arena & old town. Very helpful & friendly staff. Rooms are clean & comfortable & modern bathrooms too. Breakfast is a buffet style so much to choose from it's great. Would highly recommend & would stay here again.