インペリアル ニャチャン ホテル (Imperial Nha Trang Hotel)

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Staff

We stayed with family and rented 3 rooms. Everything was clean and nice. We enjoyed breakfast buffet. We will stay here again.

We stayed with family and rented 3 rooms. Good value, excellent breakfast buffet, very clean, good customer service, great view from pool.

Friendly staff, great breakfast

We had the help of a lovely staff member named Son, he was very friendly and helpful.

Although the room view was lovely. Had many bugs crawling around the room, and the bathroom would flood during the shower. The location was okay, had to walk a minimum of 20 mins to get to the main strip of restaurant and bars. Definitely expected more from a 4 star hotel.

The Imperial hotel is not in the center of Tran Phu beach area. It is located first on the Tran Phu street and still have a very nice view of the beach and the bay. It is an older hotel with very distinct smell when I walked into the lobby, it is worse in the elevator and hallway. However, the smell is not as strong as in the room. One thing I disliked about this hotel is the design of the shower. With the narrow glass that is on top of the bathtub, water was fully splashed over the floor. We had to use the towels to dry off the floor every time we took a shower. It is very annoying after two nights and we decided to leave early and skipped the last night. Breakfast is not much of selection-by 7:30 am, even sticky rice that was provided was gone both days. However, omelets were available throughout the day. The breakfast room and the gym has little or none air conditioning. However, The service is excellent here. Overall, the nightly rate is good value for a family room which is spacious for 3 of us.

Not much negativity to mention. Anything wrong with any facilities you just notice the front desk, they sent someone to have that fixed right away, and the service of every staff is excellent. I stayed here for 18 days.

The bathroom shower was dated with an older style with water pressure low and not hot, right away. The air con didn’t work in the first room so they had to move me to a lower floor. It wasn’t any better. Overall, the place could use some renovating.

Value, amazing service, nice room with beautiful ocean view, excellent breakfast buffet. We will stay here again 😀