ホワイトハープ ビーチ イン (Whiteharp Beach Inn)

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A

We had to wait an hour to be picked up from the airport despite sending through flight confirmation etc prior. 4 phones calls were made to the hotel to follow up collection which had us waiting for an hour. Drive from airport was 15mins. Booked a double delux and paid for a double deluxe room and got put in a single. Had to query why and was told the room we had booked was under maintenance. Very disappointing.

I booked family room with sea view, at the time when i checked in the lady at the reception informed us that we have to be moved to other hotel because no room available here. On the end after 40 mins waiting and confusion they gave us a room with city view (actually construction site).The hotel doesn't have lift, the staircase is very narrow. The room was very simple, a king size bed and one single bed which was demolished....The tv wasn't working, they promised us that will be sorted but they didn't bother. The breakfast was untouchable, only little bit of milk and some sweet beans, the coffee-nes caffe, only few spoons left on empty jar, this can not be called breakfast...The only good point was that we had free transfer to the Male Airport which is 5 minutes away, thanks to Expedia.co.uk, they asked me 3 times if i booked via Expedia before provide us with Airport transfer. Luckily we had to stay only one night and the experience was terrible, imagine if we had to stay all the holiday at this "hotel"!! It will be good for Expedia to don't advertise this property at their website to avoid the future customers to be disappointed same as we was.

Airport stopover, so very short stay Food in their restaurant was lovely

The hotel was nice and clean but there was no lift, the breakfast wasn't very good and the area around the hotel had rubbish everywhere. It could be really nice if an effort was made to clean the area up.

Airport shuttle driver drove crazy. Breakfast that was included in price didn't come with a drink and they tried to charge us 30aud for 2 small juices. Just extremely disappointing and average stay. Would not recommend at all.

The hotel is near the beach. There are a lot of building construction around that area making loud noises. The beach was not clean, there were a lot of trash. The room was nice, big and clean. The airport shuttle bus was nice.

Bad experience, drainage wasn't working properly, broken hair dryer they can't fix during our stay, we requested the room change, they said everything was booked, we keep requesting then they finally got us into another room, what a waste of time.

I stay there one night for pass by to another island, but when I arrived to male, no one there to waiting us, it is very late and my baby so sleepy, a good person helps me to call them, then they show up, but the manager ask us to waiting for all other guest, finally we check in at midnight, and actually it is 3am in my body time. I don't like it, and breakfast very bad, flying on it, it is not worth to spend 100$ on it! It worth 30$ for one night!

We had a really quick night here checking in at close to 11pm at night and leaving at 6am the next day for our seaplane, so I can only comment on the basic facilities of the place. We were on the second floor and could hear the going ons (clearing of plates, music etc) from the lobby until ard midnight, so do try to ask for a higher floor if you're a light sleeper. Also, do note that there are no elevators, although someone will carry your luggage up/down to your room for you. The air con unit in our room had an intermittent leak just enough to wet a portion of the foot towel/rug. The airport shuttles went without a hitch, and the driver and all other staff we encountered were friendly. Breakfast was also a simple toast, omelette and sausage affair.