ハイアット セントリック フィッシャーマンズ ワーフ サンフランシスコ (Hyatt Centric Fisherman's Wharf San Francisco)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

They charge your credit card even as you paid with your debit card. The accounting department is no help. So I got charged twice for the same rooms and I’m still have a hold on my credit card from the hotel several days after my staff.

Housekeeping staff was very friendly and helpful. Hallways, room, and decor are very dated. The air conditioner in the room wasn’t working well. There was pink mold in the corners of the shower.

Amazing location!! Staff was friendly, rooms were clean.

Thought this was a good value. Clean and very convenient to cable car and fisherman’s wharf. Would stay here again.

This hotel was excellent!! We would stay there again. Great location a few blocks to walk to Fishermans Wharf Pier 39. The staff were so receptive! We had a problem with our AC and a maintenance guy came up at 9pm and fixed it. They were very nice also about my request for an upper room. Parking fee was steep but we didn’t need a car. Pool and gym was nice, and hotel bar

The phone in the room didn’t work

We were surprised that the dinner restaurant wasn’t open on a Sunday night. Otherwise, good stay.

Hotel was clean. Location was perfect to get to attractions nearby. Valet made our stay easy without having to worry about the car. Restaurant had a good breakfast but staffing seemed limited so service wasn’t excellent

We stayed for 5 days. Staff - friendly and accommodating from the check in desk to parking attendants, housekeepers and restaurant employees. Room - adequate size, comfortable bed, good lighting, appreciate the little shelf next to the bed for your phone and the motion sensor lighting when getting up in the dark without disturbing the others Housekeeping - top notch! Room was kept clean and supplies replenished daily. Restaurant- good food, price as expected in San Francisco. They all pitched in when short staffed, even the bar tender waited on tables when needed. Loved the team work Parking attendants- always greets you with a smile, knows the area and can give you good tips on where to eat and what to do Facilities - used the gym and laundry. Worked well! Did not use the pool or hot tub but there were always people there Location - centrally located in Fisherman’s Wharf. A couple of blocks from pier 39 and all the action but quiet for your rest at night. Quirks - there is only one elevator in the level of the check in desk so the line can be long at times. You would have to take the stairs to the lower level ( referred to as the lobby) in order to access all 4 elevators. It makes it harder if you have luggage. There is an escalator but it was not working the whole time we were there. Overall, a great stay, thank you and kudos to the team! Keep up the good work 😊

Good costumer service