EJB ルーム アット ザ マクタン ニュートン (EJB room at the Mactan Newton)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

when im trying to check in they dont let me check in because they cant find my reservation . I wait for 30 minutes they dont find anything why they cant find my reservation after i show them the reservation number and the receipt.I was so dissapointed because i just got to the philippines my flight was late im ready to go bed.So next day i came back to the same building i show them my resevation again then they found my reservation lol is that a joke ? the staff not communicating with guess what so ever ,they kitchen is leaking no rug in the kitchen.The sink keep leaking the bathroom door cant open it because my neice friend lock the door cant open it.TERIRBLE PLACE they ddnt give my refund back the day that i cant check in because they have somebody staying in thr condminium that i already paid for 10 days.

The whole property is fine but the amenities is socks. Refrigerator it’s not working, No Wifi, no battery of all the remote TV and the air conditioner, the masters bedroom bathroom toilet is bad. We informed the front disk about but the maintenance can’t fix it. They told us to call the property owner. We don’t know who owned it. We booked it on line. Nobody assisted us to the unit we went upstairs because they said the room is open. We been waiting for too long for someone to come over to take us but no one came so, we asked the front disk if we can go up and they said yes because the unit it’s open. Having said that, the person in charge will show up in our condo but no one. So I’m disappointed about what we discovered no wifi, ref is running but it’s not working, no battery of all the remote control and toilet doesn’t work properly.😣😣😣

部屋が汚い、シャワールームがカビだらけ、髪の毛だらけ、ゴキブリがいた、とにかく掃除が全くされていない、ドアが開かない

レジデンスなのでホテルとは違うのでホテルのサービスは受けられません。シャワーの水圧は覚悟してましたがお湯がでませんでした。ドライヤーはありません。確かによく見るとドライヤー完備とは書いてありません。 普通の1LDKです。オーナーの私物が机の中にありました。セキュリティボックスありとありましたが、セキュリティボックスはありません。机の引き出しが鍵かけられたのでそのことですかね？ ロビーのフィリピン人スタッフさんはとても良い方でした。

コンドなので、サービスの多少の不便は仕方ありませが、設備に関して。 テレビの使い方の説明書がない 洗濯乾燥機の使い方説明書がない シャワーの水圧が低い お湯の供給が安定しない 滞在中、不便でした。 立地も景観も良かったのですが、残念です

What I did like was the friendliness of the staff. Randy and Chris were security and they were great. Others were too. What I didn’t like are several things. The room itself was dirty. We had to call to get enough kitchen items, like glasses, and dishes to fix meals there. We had to call for beach access and towels. The cabinet door in the kitchen was broken and had to have them fix that also. TV didn’t work properly. Furniture out dated and worn. Probably would benefit with a new property manager for that unit. She would tell us she’d do things and never followed through. So it was us contacting her. The beach area was not clean. There were lots of persons standing around when they could be picking up the liter and the broken glass.

침구상태와 매트리스가 푹신해서 되게 좋았고 숙소에 수영장이 있어서 굉장히 만족스러웠습니다. 다만 식기류의 위생상태가 불만족스러웠으며 기본 샤워 도구는 없었습니다.

ルームキーパーがない時があった、バスタオルも足りなかった

Enjoyed the sea activities but anoyed something that people begged more fee

부ㄴ며ㅇ 패밀리스위트룸 예약을 했는데요. 예약 시 정보는 치ㅁ시ㄹ ㄷㅜ개 화자ㅇ실 ㄷㅜ개 였는데 막상 가서 받은 방은 원ㄹㅜㅁ에 치ㅁ대 1개 ㅊㅜ가 된 방이더라구요! 이럴줄 알았으면 그냥 일반 원룸에 침ㄷㅐ 추가를 했겠져? 도ㄴ만 나ㄹ리고 왔습니다. ㄹㅜㅁ은 안ㅂㅏ꿔주고 ㅅㅜ건도 인원 수대로 ㅈㅣ급되지 않았고 2박 무ㄱ는동안 딱 ㄷㅜ개로 끝났습니다! 초ㅣ아ㄱ의 ㅎㅗ스트 였으며 다ㅅㅣ는 예야ㄱ하지 않을겁니다! 이 수ㄱ소 예야ㄱ할 바에 다르ㄴ데 하세요!