シャングリ・ラ ニューデリー (Shangri-La Eros, New Delhi)

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The hotel was absolutely stunning. I loved the pool area, and the staff were incredibly welcoming and warm throughout my stay. The restaurants inside the hotel were excellent, with great food and service. The staff also recommended a personal driver for the day, and it was one of the best decisions we made. He was very friendly, professional, and took us around New Delhi, making our visit so much easier and more enjoyable. I highly recommend this hotel if you’re planning to stay in New Delhi. I truly enjoyed my stay and would definitely love to come back.

Rooms are beautiful! I highly recommend paying extra for a horizon club room, as along with a slightly nicer room and higher floor, you also get access to the club lounge on the 19th floor. The daily breakfast and happy hour this unlocks is spectacular. Breakfast is sensational. Options from around the world as well as local delights. Mango ice cream at the exit became a daily indulgence for me, so I needed to spend extra time at the gym to ensure I didn’t return home several pounds heavier! The gym is well-appointed with all the cardio and weights one could ask for. Cleanliness throughout the hotel is exceptional, and this is really apparent in the gym, where attendants clean each machine after every use. My workout and OCD anxiety sorted in one fell swoop. I was in heaven!! Returning to my room each evening was the same. Meticulous cleaning, care, and attentiveness from Vinod meant my room was always spotless, and folded-towel treats kept me looking forward to getting back to see what he had created with towels each night. Spa treatments were luxurious. I had the taste of India retreat, and I’m certainly coming back for a full bite. I lost count of the number of times I fell asleep mid-treatment. Special mentions to Sangeeta, Vinod, Amit, and so many others whose names my CFS-addled brain won’t allow me to remember. The Shangri La Eros New Delhi gets a 10/10 from me, and it’s all thanks to the excellent staff who work together to deliver seamless five-star service.

Watet bottles smells when open...

Hotel location was excellent. The service (dining and in-room dining, bell desk etch.) was much below par.

Well kept and

We arrived from northern India tired and in need of a relaxing stay and that is exactly what we got at the Shangri-la. We particularly enjoyed the Horizon club lounge. Food and drink were excellent, staff were super attentive. We used the pool, which was lovely. Also used the gym - so well equipped and staff were ready to wipe down the equipment as soon as you stepped away from it so you know hygiene is top notch. Our room was very well-appointed, bed was very comfortable. I really can't think of anything that needed any improvement! I would definitely stay here again.

Highest praise for sfaff, hospitality, care, warmth,cleanliness,decor,ethos,entertainment,food, spa,lounge,lobby horizon premier room, location,views. Totally exceeded expectations. A luxury welcoming hotel exuding Indian authenticity and culture. Wishing Shangri-La Eros every success & happiness. Thank you for the special precious memories & looking after me so well like their own family member. 🙏🕉️🙏

Amazing breakfast and if you book lounge access roo. You are really treated as royal. Love the property as it is in moat greener zone and cloae to attractions like i dia gate and famous cannaught place

I love everything about this hotel, except the location. It is in the walking friendly.

Rooms are good size and clean, breakfast is excellent with many choices, gym and wellness facilities are also excellent. The highlight of the trip was the staff, very attentive and helpful.