The Omnia

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

This is an outstanding five star property. The people are wonderful and we are grateful for their kind and detailed care. Everything is top notch, spa, food, rooms, service. Highly recommend.

Excellent. Great staff

Arguably the best property I've stayed at. The front desk is the best. Helped me get a reservation at Chez Vrony the day before. Super friendly staff, the rooms were great, and the location can't be beat

We had an absolutely magical time at The Omnia. Zermatt is already an incredible destination — especially in mid-February — but what truly made our short vacation unforgettable was our stay at this exceptional hotel The Omnia!! The property itself is beautifully modern, with high-quality amenities and a stunning room offering breathtaking views. Above all, the level of service was genuinely five-star. Every member of the team went above and beyond to make our stay seamless and memorable. From the reception staff — who made both check-in and check-out smooth and welcoming — to their thoughtful recommendations and assistance with restaurant reservations and activity planning, everything was handled with care and professionalism. The restaurant team was equally outstanding: warm, attentive, and incredibly professional, always ensuring that every detail was perfect. We had the pleasure of experiencing the hotel’s five-course dinner menu, which was simply delicious. We were honestly surprised to learn that the chef does not yet hold a Michelin star — in our opinion, it is well deserved. And perhaps the highlight of each day, after enjoying the mountains, was the spa. The outdoor heated pool and jacuzzi, with a direct view of the majestic Matterhorn, created a truly magical atmosphere. We will definitely be back!

the best service ever!!! there‘s no five star hotel in the world with a better service!

Amazing experience. Great staff and ambiance. Beautiful views and convenient location, close to town and trains.

Swiss hospitality at its best.

It was magical entering this hotel on a little electric trolley via stone cave! I felt like James Bond. The staff was incredible and so helpful - they even remembered my activities that I had mentioned and asked me how they were. Breakfast was delicious!

Wonderful hotel. Excellent staff and wonderful location. We spent 3 nights and all was wonderful. Truly 5 stars. Breakfast has so many options and again, staff were all amazing.

This was one of the worst hotels during my entire vacation in Switzerland. I have no idea how google put it as one of the luxurious hotel in Zermatt, this being at the worst location. It was NOT worth $900/night hotel and I feel very bad and sorry to have stayed. I skipped the 2nd night without even being compensated