Hilton Atlanta

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I only dealt with the staff upon arrival but they were all friendly and had great customer service…The room was clean but the bathroom wasn’t as clean and had a faint smell of urine.The hotel is really outdated.

Check in was fantastic. I believe Christian waa the woman who checked us in, she was delightful and efficient and very welcoming. Dog walking area was disgusting feces everywhere and no bags in the station. Our dogs wouldnt even walk there. The TV in our room wasnt working properly. There was no channel guide, on demand or ability to stream. Called down to front desk, they sent up maintenance, Told us they were having an issue on some floors with the service, nothing he could do. Said they were "working on it".. Stopped at the front desk on our way back from dinner and spoke to them again. Was told she would check on the progress and if not fixed we could change rooms. Never called back. Not sure who that clerk was. No microwave in the room so my wife couldn't heat up her 60$ shrimp jambalaya from the restaurant downstairs so that got tossed. My 30$ cheeseburger was good. Other than being 30$. Next day dog area even dirtier, still no waste bags at the dog station. No one ever called about the TV. Finally gave up on that. Check out waa smooth until we went to get to the garage with our 2 dogs and our luggage only to find the garage elevator waa being serviced. At 10AM on a Sunday had to walk to the adjoining apartment building and wait 10 minutes in line to jam into a tiny elevator to our car. Disappointing would describe it. Expect better from Hilton. Christian was the high point of the experience

Great stay everytime I come, but sometimes the staff doesn't seem to want to be bothered

Parking was 40$ (self park)nd limited on height to 6ft. No indication or information about this prior to arrival. A 75$ hold was also added plus the parking fee. No pool.. the sodas at the convenience store were 8$ per bottle.

Loved that our room was on the 18th floor with a magnificent view of downtown Atlantic. Location was great and within walking of great places to eat and a nice stroll to the Aquarium & Coke Museum. Loved everything about our stay. TIL next time.

The hotel is very centrally located and offers comfortable amenities. The rooms are adequately sized with nice views. However, some of the fixtures look dated and the bathroom is very small. The rooms are clean but in need of upgrades and modernizing. The TV in the room was a plasma TV that had a distracting blue hue on it, and the only feature available was live antenna TV. We were only given one key card due to card shortage. Overall good experience but way overpriced for the value received. Hotel is architecturally unique but rooms are in desperate need of renovation. The hotel buffet breakfast offered a wide selection of cold cuts, eggs, waffles, etc. with a dedicated omelette bar. Waiting and kitchen staff were very friendly and we were pleased with all that was offered, as starting the day with breakfast at the hotel saves so much time and effort.

Although there is no pool it is close to great restaurants and parks

My only complaint was the morning we checked out. It took about half an hour to get on an elevator to check out. EVERYONE was frustrated with that situation.

Hotel is in a convenient location in the Downtown walkable to may restaurants. Room was clean and a great view of the City. Staff was helpful and answered many of my questions as this was my first-time in Atlanta.

Good stay, easy parking, friendly staff, central location. I would stay again!