ハイアット ハウス アット アナハイム リゾート / コンベンション センター (Hyatt House at Anaheim Resort/Convention Center)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Everything was perfect, I recommend this place to stay

I booked this hotel since it's close to Disneyland and within walking distance. The room overall was nice as we had the family suite. The downside of the room is there is no noise buffering it seems between the floors. We had a family above us with young kids running, hopping taking the rolling chair back and forth jumping off the bed onto the floor for almost 2hrs before I called the front desk to complain. I understand it's family hotel but it sounded like they were going to fall into our room. Front desk stated they would send someone up there but it continued til almost 10pm. The breakfast is ok. Personally I think we will continue booking with Homewood.

Staff mine as well have been nonexistent. Had to ask four different times to receive a pack and play. At 9:00 PM!!! they finally pulled one out of the room right next to the front desk. Every other time it was, we’ll bring to your room in 15-20 minutes, but it never was. Our mini fridge was also not cooling. Front desk said they would send someone up to take a look. Surprise surprise, no one ever showed. Ended up having to throw out food. Pretty disappointing experience. I get it’s a busy hotel with many Disney guests, but Disney didn’t appear overnight. Should know how to deliver a pack in play in a timely manner and not have my 1yr old staying up until 9:00 PM to have a place to sleep. Don’t plan on staying again

they mistreat us in a terrible way, their staff in security and at the front desk treat us like homeless and have my aunt a 70 years old lady like a homeless because she doesn't speak English , call the police on her and have her arrested, later the manager apologize but they eject us from the hotel because the police arrest her by mistake, the worst experience ever

Staff were very helpful and friendly.

Pretty run down

Everything you would expect the name Hyatt to be. This is a nice home away from home, convenient, a small useful kitchen if you decide to cook, I was greeted by a very friendly staff, very clean inside, elevator elevators were reasonably quick, parking was convenient, although catty corner from Disneyland - about a 17-20 brisk walk, restaurants everywhere (cheap eats and nice restaurants). This place will be my next stay when I'm in town

Great property for families

Wonderful all around, only issue was the shower temperatures were difficult to control too hot - too cold no moderate temp

Everything was great except the hot water was out for about 24-26 hours. We were told when we checked in that the hot water was going to be off. When we returned after a long day at Disneyland we had no water in the tub/shower. It was awful. Other than that it was a great hotel. Hopefully that repair is done and all the rooms will have hot water.