ルーム サンタ マリア マッジョーレ (Room Santa Maria Maggiore)

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No coffee maker

The location of the hotel is great. Finding the entrance was not easy. It is quite new hotel and we had some issues in our check-in. Out booking is not found due to some issue with the system they used. However, personal was super helpful to find a quick solution. I can definitely recommended. I would consider to stay there again if I visit Rome.

Area around the hotel is not the best, you feel the need to be back before 9PM as there are numerous drinks, drug dealing and fighting until the early morning.

Loved this space! Clean, modern room. Easy access so hotel day and night. Top location. Will return!

Night one: no hot water and the bathroom smelled of sewage. I had just arrived from Canada and desperately needed a shower. I contacted their WhatsApp (mostly automated and useless). A worker eventually came, confirmed the smell was really bad and that there was no hot water, and said they would switch my room — they never did. I couldn’t properly shower for 3 days because the water was freezing cold and the sewage smell was unbearable. They offered 15% for one night (about $15 CAD), which is a complete joke and insult given the situation. Their emails and responses are embarrassing and unprofessional. This place feels like a scam, and to make it worse, the area felt unsafe — I was scared to go out at night. Do not stay here if you don’t want your trip ruined.

It was really good!

It was okay, bathroom water pressure low of shower. And it’s noisy when open window. Staff was good cooperative, There is washing machine but it took long time to wash and dry no proper instructions for washer dryer.

Very well presented room very close to Termini station. Modern, clean finish inside an older building. The room had everything you might expect. Kettle, coffee, machine, mini fridge, safe, bed, etc.. Various food options nearby, and very convenient for public transport. Reasonably walkable to things like the Colosseum, Trevi fountain, etc, but some others need transport. The area is very busy, but the window kept the noise out. Numa mostly operate by providing a pin code for room access before arrival and so there is no need for check in. However, with the Italian ones there is a physical ID check needed, so you do need to achieve that first. Since there is no proper reception, there is a bell to get someone if they aren't currently present, but it had slipped off the table when I arrived so I felt a little lost for a while. But it did get sorted. I like that they have luggage cupboards should you need to arrive before room access or want to do some extra sightseeing on your departure day.

The staff are friendly and helpful, the room was comfy, spacious and clean. Access to the hotel is digital, no need to have a key or card to enter the room. The location of the hotel is very convenient as it is near the train, metro and the bus stops (only a few minutes away by walking).

Very cool concept - almost everything is automated from check in via their app and the pin they give you but everything was quite seamless and there is a staff member available if you need help. Loved the amenities such as laundry and the locker storage room. Modern and clean design and location is very convenient to the train stop but the area doesn’t feel unsafe at all but we did not go out at night past 10pm so keep that in mind!