ザ ヘリテージ ホテルズ バンコク (The Heritage Hotels Bangkok)

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Clean room near BTS stop.

I’ve stayed here a couple of times in the last few years, mainly because of the location. It’s super convenient. Right next to the sky train. Many nice bars and restaurants are around. But over time, the place hasn’t been maintained as well as it used to be. The air conditioning malfunctioned and leaked all over the room. (There was a heatwave outside by the way). The rooftop pool had a lot of mould and was in urgent need of cleaning. The staff is really nice though. Can’t really complain much for the price you’re paying, though it would be nice if they spruced up the place a little bit.

Excellent

Yes

Kimmy on the front counter friendly and polite everyday. Location is great. I wish the pool would open earlier 9am is inconvenient

I paid for two nights. On check in, the receptionist held my room key ransom for an additional 1,000 Baht payment. I refused to pay. I suggest they refund my payment without delay.

All ok

Hotel and room were immaculate. Breakfast buffet was well worth the added ฿250. The English level is limited but proficient. The hotel is next to the Chong Nonsi rail station. And next to an excellent seafood restaurant also next to the hotel is a 711 and a wonderful arcade of food like a cafeteria with all different types of foods. Excellent, excellent excellent location

Lady at reception was rude. I’ve checked out with my family with two rooms then will stay again with one other companion after at a balcony room, then lady “reminded” that there can only be two in a room. So she assumed I might squeeze 4 people in this room? When life just checked out from two rooms? Balcony sliding doors cannot be locked, shower screen door was missing causing a mess. Decided to change back to my previous room which was cheaper. But it didn’t end there. At check out a lady not responsible for reception ask us to wait shortly but then asked if we have deposit receipt and room card, then asked if we wanted to store luggage, all at a not-so-good attitude, we had to tell her that we find her rude and that we’re happy to wait for reception.

Great location. Right next to the Chong Nonsi BTS. Tons of places to eat and drink around the area. Simple, functional rooms. Nothing fancy, but welcoming and comfortable.