ザ・ロイヤルチェナンリゾート (The Royale Chenang Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Good location, nice service, freakfast was not my favorite.

Very good place!

Clean rooms, staff very help. great spot near lots of local restaurants.

Good location for the beach and some excellent food places nearby. The staff were really friendly and helpful

Easy and relaxing quiet spot Friendly staff and comfortable bed too

So I feel like I experienced a case where what I saw pictured, described, and reviewed based on my search did not match reality of the actual property once we arrived. On the one hand, I found the property cute with a unique charm and vibe. On the other hand, I got a property that was more like a motel style drive-up where workers got an early start on doing some renovation and thus causing noise very early in the morning, about 0840 on one day. I didn't appreciate getting awakened at that time by a guy scraping paint of some walls and prepping them for re-painting. Like I wrote, the property has a certain charm and tropical appeal. I found the rooms nicely decorated from aesthetic standpoint yet simply outfitted; very basic. They were small too; we needed two rooms for my family of four...each room had just enough space to walk around the bed. I slept well and found the beds and pillows comfy. TV did not get any channels so good thing I had laptop and Netflix! Towel allocation very sparse; we got just two and I had to ask for additional yet had no problems getting them. Due to motel style, it meant bugs could get into room if I held door open too long. Inside the room we did experience ants and a couple mosquitos. My daughter received several bits. Breakfast good but simple; Asian style buffet with made-to-order eggs. Staff courteous enough with basic English speaking abilities, and so I used Google Translate to assist when needed.

The layout of the two bedroom suite worked well for a family of four. However, it is a hotel suitable for sleeping, not hanging around during the day. The breakfast consisted of a veg curry, roti and rice and noodles. You could ask for eggs to be cooked for you. We had the wading pool but it was unsuitable for use and it was being cleaned the last couple of days.

We stayed here in March 2019 & thought it was great & that's why we rebooked this year However it was a nightmare!!! Checked out after one very eventfull night We had paid in advance & lost our money of course ...not good 1st Night at 2am joined in bed by a cockroach then during next 2hrs tracked down 3 in total & eliminated 2. we managed a couple of hours sleep only to wake to a 3" circle of ants infront to the TV. Complained to front desk with evidence & their response we are sorry we will deep clean the room & if your still not happy you can change rooms. This should have been done before any guest arrived. We then when to try Breakfast ..... shambles NO European offerings all that we were offered was left in the warming( not really) pans & was dried up rice dishes . Coffee in percolator pot had stood for ever & was thick & undrinkable The one for the Tea had 3 bags in it NO water & was still on the hot plate burning. We had asked was there any eggs maybe an omelette. Person on breakfast said with a gesture this is breakfast ....in other words NO. We went next door to a cafe & bought breakfast. we returned & packed our bags handed the key back to reception . They still insisted on cleaning & offering another room but by now we had had enough & left Langkawi is a great place but avoid this place if you want an enjoyable stay

Property was good with all the required facilities

Nice apartment, decent size. Negative- shallow swimming pool, limited choice breakfast with watery milk and long walk to the beach.