SC ホテル プラヤ デル カルメン (Hotel Colonial Playa del Carmen)

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Nice Hotel clean !

Room was clean. Paid parking next to hotel, walking distance to the beach and shopping on 5th Avenue.

All the staff great. The hotel was clean and close to the ferry. No loud music. Launder next door. Cold AC. Clean pool. Great internet.

I stay here every time I'm in playa and it is always improving very nice

God hotel for the price?

All in all a nice place to stay. They were remodeling while I was there so it was a little noisy. Staff does not speak English so have translator at all times.

Air conditioner worked perfectly. Nice and Quiet room.

They are adding a two story edition That was somehow neglected in the advertisement The hotel is over a quarter mile from the beach

We usually enjoy this hotel for our time in playa car, it’s a great location close to the strip and beach with nice rooms, a beautiful pool and night time security.

The rooms were clean, spacious, and serviced daily, which we really appreciated. We stayed in Room 205, and unfortunately, the bathroom had a noticeable sewer smell. When we mentioned it to the receptionist, there seemed to be a misunderstanding, and we were informed the hotel was fully booked, so changing rooms wasn’t an option. There was also construction happening during the day, and as a result, the pool couldn’t be used because small white debris was falling into the water. That said, the staff were fantastic, and the location was excellent — both definite highlights of our stay. I would have happily given 5 stars if not for the bathroom odor issue. Overall, I still totally recommend this place and believe it’s a great option, especially because of the service and location.