箱根小涌園 三河屋旅館 (Hakone Kowakien Mikawaya Ryokan)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The hotel has a very traditional, old-school Japanese feel. There is one private onsen and one public onsen, which is worth keeping in mind for Western travelers with tattoos, as this can limit your options. The food was classic Japanese cuisine, beautifully and culturally presented, and clearly part of the traditional experience. Overall, it’s an authentic stay—just be aware that the hotel is quite old-fashioned in both style and customs.

Quel séjour incroyable dans ce ryokan traditionel. Dès notre arrivée, le personnel est dédié, attentionné, courtois. La tranquilité de l'endroit est agréable, la chambre est spacieuse. Notre point fort a été les repas, une qualité supérieure, une fraicheur incroyable, ce fut une expérience inoubiable. Merci de nous avoir fait vivre cette expérience

Very nice experience. Staff was helpful with onward travel.

The area is mountainous and beautiful! Far enough away but close to everything via bus. Loved it!!!

The hikes and hot springs were great, everything else was meh. The food was average by Japanese standards, the once grand hotel had seen better days, and the staff was less than gracious. For example, we arrived 20 minutes early on a rainy day after a long hike up Mount Kintoki. They refused to check us in, even though the hotel seemed empty. Instead of letting us relax in the lobby, they ushered us to front room, where we were required to buy drinks and food we did not want. In checking out, I had misplaced the check for my shoes and the first reaction was "that will be a charge." I found the check and got out of there after an unhelpful (and somewhat curt) exchange about choosing different routes back to the train station. I'm sure there are better places to stay while visiting this magical place.

I loved the private villas. Loved that we had our own secluded outdoor onsen. I loved how well taken care of the place was. It is starting to show its age however as the inside in the rooms smells strange. Other than that everything was great.

I loved this hotel. It was so relaxing. The food was traditional Japanese and some was really good and other stuff was not my favorite. I opted for the outdoor bathroom and private osen and strongly recommend that! Especially if you have tattoos as they are not allowed in the public osen. The Hakone area wasn’t my favorite but that’s not the hotels fault.

The private outdoor onsen was great . But the rooms were kind of old and some of the closets were stuffed with irrelevant things that look dirty. Some of the staff were not attentive or not capable.

Great venue, great staff! Would definitely book again

Beautiful, historic and helpful staff.