ホテル菊乃家 (Hotel Kikunoya)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great location, food was good. I enjoyed hot-bath. The staff are very friendly and professional. a shuttle bus service was very helpful.

The lack of a private toilet is slightly troublesome due to the main bath's opening hours.

Friendly staff. Clean new facilities. Unable to regulate room temperature.a bit oricy considering the size of the room. We had the family room.

My wife and I came to the busy island of Itsukujima to see the beautiful Buddhist Temples and Shinto Shrines here, and to spend a night at the charming boutique hotel Kikunoya offers a very nice Onsen, delicious meals and spacious Japanese style rooms. It is a very enjoyable experience to visit and stay here!

Unfortunately Hotel Kikunoya was our least favorite hotel in Japan. While that being said there are not many options on Miyajima Island. Some positives are the free breakfast in the morning which we were not expecting as well as the complementary foot bath outside (kind of fun after a day of walking). The location was about a 10 minute walk from the ferry across all major attractions. The hotel was extremely close to our morning hike up to Mt. Misen which was awesome. As always you get wonderful and friendly staff in Japan. The negatives are simply in the room, while spacious just felt very dated, unclean and uncomfortable. The bed was small for two and lumpy. No private shower or bathtub which is fine until you release the only place to clean yourself is the public onsen bath (not really ideal). I've been to many hotels with public bathrooms and showers however this was odd to me. The breakfast was good hitting and missing on some components. Overall it wasn't awful by any standards just not really close to some of our other stays. Also a bit pricey for what you get.

My wife and I were warmly welcome by the reception staff on duty. We were early for the check-in, staff kept our bags so that we could continue to explore the parks. When we return in the evening, bags were kept nicely in our room. The onsen was awesome. Breakfast was on time and the meal was awesome too. Special mention to the hotel staff who speaks Mandarin, that was really helpful as we can't speak jappanese. We had an enjoyable stay, certainly would love to be back again.

The hotel was lovely as was the onsen Was disappointed that there was no forewarnings that everything closes at 5.30 so dinner should be had either early or preordered at the hotel otherwise it is a 10-15min walk to the nearest restaurant and only a handful are open Otherwise was pleased with the stay

Our room was BIG with big twin beds and about 55-inch TV was amazing. They gave free red bean cake which was nice and location was perfect. What let us down was the smell of smoke as our room was opposite the smoking room and can hear people walk in and out. I found it strange that we had to give our key to reception before going out? I liked that they provided free breakfast which was pleasant - you can choose western or Japanese style.

Nice clean hotel

Really enjoyed my time at the hotel - not much to do on the island at night so they had an array of DVD’s to choose from, and the onsen was perfectly lovely - I really enjoyed that they have an outdoor bath as it was not so hot and I could relax in the sunshine. The Japanese breakfast was interesting but tasty, and the staff were delightful and courteous. All amenities were really good, and I slept very well and comfortably. We arrived just after a major typhoon but the hotel had helped me navigate the storm via email to catch all trains and was really nice to have then pick us up from the ferry terminal upon arrival. I would absolutely stay there again if I find my way back to Miyajima