エイペックス ウォータールー プレイス ホテル (Apex Waterloo Place Hotel)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

No laundry facilities for guest use—only laundry service. Otherwise fabulous! The staff were so friendly and helpful. They allowed us to check in early in the morning, which was a lifesaver because we were wiped out from traveling. They helped us figure out how to use the train station when we were leaving as well. The train station is a stone’s throw from the hotel—very convenient. We loved our stay and would stay here again!

Hotel was great. Conveniently located to Royal Mile and restaurants and shopping. Only complaint was that there was only one working elevator which was also used by staff so long waits at elevator. Once the second one is repaired that problem should be remedied.

Helpful staff. Great location!

The breakfast was the highlight of our stay! Absolutely fantastic! Choices, taste, and presentation were great. As for the property, the lobby is beautiful. The room was fine but the grout in the bathroom needs to be scrubbed. The room was carpeted so, safe to say, there were stains which made it look not so great. The bed and pillows were comfortable. However, one of our throw pillows had a hole and rip on the cover which was also kind of off putting. It was a bit weird having to pay extra for a robe and slippers but at least it wasn’t much. The staff were great and very helpful/accommodating at all hours. All in all, for the location and general aesthetic, we had a good stay.

I was put into a room with blocked out windows without being told this either at booking or when checking in. Only one lift working so long waits. Reception not particularly helpful. Would not recommend this hotel

Staff were very friendly and helpful. Great location to see Edinburgh as all sights within walking distance.

Excellent location, walking distance to most places we wanted to go including the Royal Mile, Princes Street, Stockbridge, Holyrood House, National museum of Scotland, national galleries, Scot Monument, the list goes on. Hotel was excellent for breakfast and we had an evening meal on one of the nights which was also excellent. Bar has a nice ambience and staff very attentive. The room itself was so clean and bed extremely comfortable. Would highly recommend.

Hotel staff were very polite and helpful.

Incredible location. Massive bed and clean room with all amenities. Pool and spa were lush and such a treat to have on site. Staff were always helpful and welcoming. Would stay again.

An absolutely incredible stay. While I won’t go into specifics, the staff here went completely above and beyond in a way that left me overwhelmed with gratitude. Their kindness and exceptional service turned a standard hotel stay into an unforgettable experience. I cannot recommend this hotel enough. The team here are truly special.