アマニ ホテル スイーツ & スパ (Amani Hotel Suites & Spa)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Nice clean property close to train station .Decent size rooms, good breakfast selection. Good AC unit which was greatly welcome on a very hot day. Easy walk to Medina area..many other restaurants in area for food choices.

Hotel had a very small pool to cool off but did not have lounge chairs. A small area with few table and chairs. Hotel did not serve any alcohol. Breakfast area was large and provided a good variety of items.

First put me in a dirty room overlooking a noisy carriageway and restraunt directly underneath my room. There are no soundproof windows in the hotel. The hotel is advertised as having laundry service, had planned my trip around this to discover that this is untrue and there is no facility as advertised. When I asked to be moved via hotels.com , I was moved to another dirty room overlooking another noisy carriageway. I then discovered the electrics were not working in the room and then discovered there was no hot water. When I asked to be moved to a room without noise , that is clean and with hot water I was then put into a room overlooking the same noisy carriageway as the first room. This room had gaps in the laminate flooring and holes in the curtains. I asked to be moved again but my request was ignored. Staff were aware I had raised all issues with hotels.com yet chose to completely ignore me for the duration of my stay.

Très belle vue sur la terrasse, l'endroit est très bien situé. Calme

Strongly advise not to rely on Hotel shuttle to go to Marrakesh airport as we almost missed our flight waiting for shuttle early morning

The staff was exceptional.

Staffing! I had such a disappointing experience with rhe staff. When I checked in, I paid the taxes due and paid for my airport shuttle. Upon checkout, the staff member told me I owed money. I corrected him. He became argumentative and then showed me the receipt. The receipt was for a DIFFERENT GUEST and then he acted like it was no big deal. Then, he asked for money AGAIN. I told him he had the wrong guest portfolio! I was getting upset and worried that there wouldn’t be a shuttle. It arrived late because the staff member at check in scheduled the wrong time. I was really stressed out and not a great way to begin a 24 hour travel day. Will never stay at this hotel again! Incompetent and rude staff members!!!!

The room was clean and tidy. The hotel offers a Moroccan cultural vibe. The food from the restaurant was excellent—pleasant and helpful staff. Many speak English.

The room was satisfactory, notably clean, and the breakfast was enjoyable. However, several aspects were less than ideal: the reserved parking for guests was not available, and the water pressure was exceptionally low. Furthermore, despite my request for a queen-sized bed, the room provided two twin beds pushed together, resulting in a noticeable indentation in the center.

Clean room, good beds, Staff were very friendly and also let us drop our bags off 5 hours before check-in