ポ ホテル スマラン (PO Hotel Semarang)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

The direct connecting entrance to the mall was a plus point especially for a family with kids.

Room was okay. Not up to a 5 stars hotel.

The staff were all very helpful and friendly. The hotel just didn’t suit us.

Poor room conditions and staff were not trained for a 5-star hotel. The hotel refused to accommodate a date change while the hotel was almost empty ! Staff were not properly trained to treat customers professionally, and many struggled to speak basic English. Gym was in bad condition. Broken equipments, damaged floors and leaking roofs The experience was like a 3.5-star hotel.

쇼핑샌터가 함께 잇는 곳으로, 쾌적한 숙박이 되었습니다.

Great stay, great service from all staff, polite & friendly. Breakfast & dinner at hotel restaurant is tasty and with many variety to choose from.

We have stayed at the Po hotel a few times before. Its location is excellent and all the staff are lovely. It’s the same problems as last time: it’s just a bit run down these days. The shower head wall holder was broken, the shower head itself squirted most of the water out the side, and the towels were still pretty old and threadbare. Some new towels and some minor renovation (new shower heads which cost pennies) would transform the hotel back to its former glory. If the management do read this review, please do try and get this little things fixed. The last issue is that the fire detectors flash a bright green light every few seconds. Fine in the daytime to check they are working but at night it’s like a strobe light right in your face. I am sure these don’t need to be like this. A couple of small issues that actually mean the stay is disappointing. Hopefully these will be rectified before we come back again next year. 🙏🙏

The Po hotel is great, in an amazing location above the mall. The staff are lovely and the hotel itself is really nice. Beds are so, so comfy. But …. The towels are old and threadbare, and the AC doesn’t get the room cold. I turned it to 16C and full fan, but the room was still like a furnace. The corridors and public areas were lovely and cool, but rooms were so hot. This could be an amazing hotel, just needs these two minor things fixed

Should not call itself a 5 star property. Some staff tried to be helpful, but if AC is barely functioning, bed sheets have stains and the fridge don’t work may as well be camping. I’ve stayed at much better for much less.

Very good hotel, strategically located in the heart of Semarang.