ホリデイイン エクスプレス ミラノ - マルペンサ エアポート by IHG (Holiday Inn Express Milan - Malpensa Airport by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Hotel is ok for staying close to the airport. But be aware there are no walkable food options from 14:00 until 19:00. We arrived hungry at 14:20 and were very disappointed.

Excellent breakfast, especially starting at 5 am, very convenient for joining an all day tour which normally starts early. spacey guest room, modern washroom. Good location, good value.

I stayed only one night but everything is was great.

They have the best hot breakfast best I’ve seen! They even have a large pastry bar!

My wife and I spent one night only and it was a very comfortable stay. Breakfast was well assorted, room was clean and staff was friendly and helpful. Would definitely come back here next time. The hotel is a short walk to the airport’s T1-T2 free shuttle. If you have a lot of luggage may want to pay the 5 EUR pp for the hotel shuttle instead.

One night stay to catch a morning flight. We were able to check in early which was greatly appreciated. The gentleman at the front desk was wonderful-very helpful, friendly and knowledgeable. All staff we encountered was 5star. Room was very clean and surprisingly quiet considering how close to the airport we were. Only negative is there is not much at all around the hotel. They serve breakfast and dinner but not lunch. There is a small bar that serves nice cold drinks. A short walk to a neighbourhood hotel was recommended for lunch and was very good. We paid 5 Euro each for a shuttle bus ride to the airport in the morning that picked us up at the hotel. There is a free shuttle but it is a short walk away and not well marked. Breakfast was ok but not great. Again, staff is wonderful!

Convenient to the airport. A bed. Nothing fancy. 10 Euro charge for 2 mile shuttle to the hotel and to airport. Should be free. Free breakfast ok.

Staff made the stay enjoyable

Check in process was quick and smooth but as soon as we use toilet then the DISASTER started hand shower was faulty and splashing water all over toilet and make our clothes wet, flush wasn’t working as push button was stuck we call maintenance he came quickly did something and told us it’s sorted second usage of toilet same issue but a bit less now we involved management and they were quite rude and they had only one sentence to say “ WE ARE FULLY BOOKED AND CANT CHANGE THE ROOM AND THIS IS SUNDAY SO WE DONT HAVE ANY CLEANING STAFF” for goodness sake this is HOLIDAY INN we are staying . Duty manager was so rude as my Mrs said she is going to sleep in lobby as room wasn’t upto the standard and he said FEEL FREE TO SLEEP IN THE LOBBY This disaster continues until we check out as the shift had changed and new staff were there so we didn’t think to argue them anymore . It was my 4th stay in the very hotel but this will be my last time . RUDE MANAGEMENT .

The hotel was clean, good location and helpful staff