コートヤード・オタワ・ダウンタウン (Courtyard by Marriott Downtown Ottawa)

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MUST CHANGE AIR CONDITIONNING. THANK YOU

Hotel restaurant over-priced given the number of eateries in the area

Everything was perfect except had an issue with booking through Hotels.com. I booked a room with king bed and a pull out sofa for three people. When I got to the hotel, we got a room with only a king bed. Lucky a suite was available, if not it would be horrible. And though I indicated 3 people at the time of booking, I was charged extra for a third person. Hotel is very conveniently located in the Byward Market area. 10 minute walk to the Parliament. 5 minute walk to Rideau Centre. Parking is limited at the hotel and you have to pay for overnight parking.

Very comfortable stay

I was a retired hotelier and believe some older model of air conditioning should be replaced because the noise disturbs the comfort and sleep of the client. Breakfasts arrangement is outstanding and cost effective for walk in customers; however for tour group perhaps the hotel should consider including bread/toast (I heard quite a few from tour group asking why there was no bread/toast). Staff in general are very nice and helpful. Moisturizer in the tube (in the washroom) should be checked to make sure it wasn’t dry and hard to squeeze out.

I loved the location. It’s so close to a shopping area and many attractions are within walking distance. The staff is friendly. The only thing is the first floor is right next to the street and it can be noisy The first floor set up is a little awkward. You have to climb a few steps from the lobby to get to the room with no elevators.

staff is friendly and helpful, especially, Adrian.

Great location and great staff.

Clean renovated rooms and surprisingly nice modern bathrooms. Directly in the middle of the Byward Market. Good for groups, with connecting rooms. Pool was good. Starbucks in lobby.