パーク ハイアット ニセコ HANAZONO (Park Hyatt Niseko Hanazono)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Amazing hotel with great staff and beautiful suite. Breakfast was incredible but dinner options were limited. Could not get into their Japanese restaurant even though booking day in advance. When booking their Italian restaurant, they said they only had one table left by entrance door. I pushed for a window seat and said we would be out in an hour. Anyway, the restaurant was never more than half full and we never had to move. Made me wonder if we should have headed over to the Japanese restaurant and seen if it was actually full. Not sure what all the fuss was about but a bit concerning given there is nowhere else to eat nearby and this is the slow season. Where do people eat when the hotel is full?

Understaffed. Nearly impossible to get room clean outside of their schedule. I feel bad for their staff. The owner needs to step up and hire more than 3 cleaners.

The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!

All of the above

This was our first Park Hyatt visit and boy does it live up to the name. Being from a blue collar level, this was a special treat for my husband and I and it surpassed our expectations. The resort is in pristine condition, the rooms had zero flaws and the service was outstanding. They made you feel special and never ignored. It will be the most memorable stay for us and the view of Mount Yotei and in room onsen, was the icing on the cake. Even our room service meal was out of this world. A must visit for all.

Fantastic property, a place where you could really enjoy yourself and nature--a skiing spot for the winter not to be missed!

Front Desk, Concierge, Housekeeping team, and the Global Breakfast Staff were excellent, went above and beyond, great to speak to and interact with. They were all very kind and accommodating.

Very nice getaway resort for travelers who likes natural scenery. Great rooms and facilities all brand new.

Clean and up-kept property. The room is spacious and beds are comfy. Up kept osen and pool ( maybe we are lucky as it is the end of skiing season). Good varieties buffet choices. Receptionists and butlers are welcoming and helpful. We loved the valet skiing services. The staff are so accommodating and helpful. Overall we all enjoyed our stay very much. We will keep coming back.

Pretty amazing ski in and out resort