Riad dar Medina Land

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

We stayed here the second time but our plane was delayed and we arrived at 2am to this establishment. Aziz the staff member made sure our journey to the Riad was smooth and was awake to help us in the room. This guy went above and beyond his roles to ensure our stay was comfortable. We highly recommend this place to anyone wishing to experience life in world heritage listed area of the Medina.

We stayed 6 nights as our base in Marrakesh inside the old city. It was ideal to get anywhere and connect with tours while getting picked up. The location of this place was tucked away in a mazes of alleyways. You’re seeing the raw Medina as it is! Amenities wise all the basic are there. Expect the charm and old school feel of this historic building. If you expect modern with the five stars then this place is not for you. Whatever lacking in amenities the helpful friendly staff makes up for it. Aziz and his team offer five stars service with this!I recommend this place highly for travellers on a budget.

Petit déjeuner extra et garni. Les personnes gérants le Riad sont exceptionnellement gentils et attentionnées ! Ils sont au petits soins sans pour autant être lourds. Aziz est d’une douceur et d’une gentillesse rare. Merci à lui et à toutes les équipes. Le petit défaut reste la literie qui mériterait un rafraîchissement. En revanche le RIAD est bien situé à Marrakech mais légèrement renfoncer ce qui permet d’être au calme.

The first trouble was the room I was allocated doesn’t have key. Though I ask to move the room with lock, they sailed the room is fully booked and you have to stay the room another 2 nights. Also, the staff told me it is ok but I didn’t feel safe. After a conversation, the manager decided to modify key next morning but the key was only from outside which means that I cannot lock the room when I’m in the room including at night. Top of it, there were group of boys at the entrance of the accommodation where it is about 1.5m width of narrow alley. They kindly helped me to find the hotel however they won’t let pass the road without paying 100 MAD and block the entrance of the hotel. Also, because the place is too small and the group of boys physically occupies the area of the entrance, I cannot avoid talking with them. The staff of the hotel saw the situation but don’t say anything and let them do. I felt the hotel allowed them to earn money from the customer of the hotel. I had to decided to go to the next destination without seeing Marrakech.

The staff was very courteous

We had a lovely stay despite the rain! Yassine and Abdul were very friendly and welcoming. The room was clean and breakfast delicious every morning.

Room was lovely, great staff and the breakfast was a good start to the day

Avoid the first-floor corner room at all costs. It had a strong sewage smell. Our stay got off to a very disappointing start. The hotel tried to give us a room we didn’t book because, according to them, they had “mistakenly” given our reserved room to another guest. The replacement room was smaller and smelled terrible. The owner contacted us later and said we could have the correct room the next morning or move to another riad nearby, but he was not helpful at all. He even claimed they “weren’t expecting us to check in today,” which made no sense since our reservation clearly started that day. We reached out to Hotels.com customer service, and eventually we received a refund for one night but we still had to spend that first night in a subpar smelly room. On top of that, the property tried to charge a higher municipality fee than what was listed on the Hotels.com website, so be sure to double-check what you’re being asked to pay. Although the owner was dishonest and seemed to care very little about guest experience, Yaseen, the manager, was incredibly kind and did his best to make things better. Unfortunately, despite his efforts, I would not stay here again.

Really nice stay in this Riad, very welcoming, clean rooms and nice breakfast

Friendly staff, felt looked after. Location was a problem as it meant walking through some narrow unlit lanes, the room otsepf was the main problem as theres no window and no ventilation, no tv either. Partly my own fault for booking a Riad expecting a hotel room. In the end we left after 1 night and checked into a hotel. Cant knock the commitment of the Riad staff.