旅館 はちすの糸 (Ryokan Hachisunoito)

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初の利用でしたが、スタッフさん方は皆様、とてもお優しく、こちらのミスでチェックイン時間をお伝えできずにおり、予定よりお待たせしてしまったのにも関わらず、準備よくご対応いただきました。ご迷惑おかけし、とても申し訳なかったのですが、そんな状況でもご対応いただけたことに大変感謝しております。 晴れた日の屋上の露天風呂がとても快適な景色で、貸し切り風呂も深夜からも利用できるのがありがたかったです。共用ラウンジで出していただけるコーヒーも美味しく、朝食もとても素晴らしかったので、余裕を持って今度はまたお邪魔させていただきたいです。

2年前にリノベーションされたみたいで、とても綺麗でセンスが感じる旅館でした。夕食朝食ともに文句なしのクオリティでした。次回も違う季節で再訪したいと思います。

Dinner and breakfast were great. The service was excellent

非常舒服的住宿體驗，旅館夫婦在抵達旅館時幫我們提取行李及遞給我們兩傘（因為登記入住當天下雨）。細心講解旅館環境的同時，帶領我們去Lounge看用甘酒及水果等開胃小吃。 私人風呂算是獨立個室，進入風呂後風呂有室內及室外選擇，室外景色十分動人，配套也相當齊全（吹風機、洗臉用品等） 是次住宿選擇了一泊二食（當日晚餐及翌日早餐）。每道料理都感受到食材的新鮮（很少吃到爽爽的沙拉菜），太豐盛結果都吃不完🙏(但是非常好吃的） 參考了其他評論，因為入住當天下雨+背著超大行李，我們選擇了從由布院站前坐計程車，約5分鐘車程便到達旅館。翌日我們嘗試步行至由布站站前，路程大約15分鐘左右，如果有大型行李還是叫計程車會比較舒適。😊

Very good and excellent service

My wife an I had an amazing time at this ryokan. The facilities, hospitality and food are all worth 5 stars. As soon as we came in we were greeted with a delicious snack. The check in process was very simple and after a tour of the facility we were out enjoying the multiple onsen facilities. There are several baths areas. There are 2 traditional outdoor areas for women and men. There are 2 private bath area, both with an indoor and outdoor baths. And then there are 2 rooftop baths in the new building that was added 2 years ago. We booked a traditional Japanese room which was very comfortable and had a nice view of Mt Yufu. The food was outstanding . We had breakfast and dinner 2 days in a row and every dish was delicious and unique. The hospitality was outstanding, very attentive and they took care of every detail.

The stay has been very relaxing and satisfying. Food has been beautifully served,

The ryokan is clean, and the room itself is nicely decorated and very comfortable. Service was excellent. Delicious dinner which included local specialties. I would absolutely stay here again.

This was the first time my best friend Lina and I had stayed at a ryokan, and although it was a perfect trip overall, the only difficult part was walking up the hill to the ryokan with our luggage. The staff were very kind, and the two breakfasts and two dinners, each featuring exquisite delicacies, left us in awe every time. The temperature of the hot spring water was just right and gentle. What truly moved us, however, happened after we had checked out. While we were waiting in line at the Yufuin Station, the ryokan owner hurried toward us and handed me my sunglasses. The truth is, I had left the sunglasses behind, thinking they were too old to keep. The owner had noticed I had left them and retrieved them while cleaning. We were so touched that we almost cried. We will definitely recommend this place to our friends and family, and we are already planning our next visit. Arigatou gozaimasu!

I stayed for 2 nights and received impeccable service, I ate well, rested well and slept well. I choose the Japanese style room with a mountain view and had a relaxing time soaking at the onsen. They had 3 different area of public bath and I enjoyed the rooftop onsen the most, I even woke up at 6.30am to catch the sunrise with Mount Yufu. The lounge area is so aesthetically pleasing, really calms your soul and allows you to chill and unwind. I went for half board and food was excellent, presentation and taste was perfectly executed, I was so well taken care of by the host and I hope to come back again ^^ Japanese hospitality at its best, will totally recommend Ryokan Hachisunoito!