ローランド ハウス (Roland House)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

No AC. I tried to cancel 30 mins after booking and checking in on the first night cuz it was 30C + in the room. Hotel said no. I paid for 5 nights, stayed zero nights. Probably fine in the winter. Brutal customer service.

It was good value for money in an excellent position. We cooked a couple of nights and there was a lack of cutlery. Otherwise it was most adequate.

The room was exactly as listed. Great location as well, 3 blocks from tube. Highly recommend.

We loved our stay here, check in was simple and quick, they informed me, they would send someone up to the room, to make up the sofa bed later on, as we were going out for tea, I asked if they could make up the bed, whilst we were out, and we came back, and it was done, so great customer service. Room was lovely as described, had everything you need, I was already aware, that they don't provide tea and coffee, so I brought sachets with us, which is easy enough, they had everything else, cups, cutlery etc. Lovely quiet room, considering we are in London, we slept very well. I would recommend this hotel and would visit again, thanks for a great stay.

Amazing stay at RH. Friendly and professional staff, good location, clean room and all around a 10 out of 10.

Very friendly staff.

Stayed for 2 weeks. Very good location for transport. Bus stop directly outside on Old Brompton Rd, equal distance to both South Kensington and Gloucester Rd tube stations. Cabs running past all the time. 10 minute walk to Hyde Park. 15 minutes to V & A and museums. Several supermarkets nearby including Little Waitrose and Tesco. Staff friendly and easy access to building round the clock.Elevator works! Staff let use leave our bags after checkout on last day which was appreciated. Two drawbacks were there is no laundry and more importantly, our room on 5th floor was very noisy for about half of our stay due to people upstairs. Sounded like furniture being moved and sometimes hammering.

Close to the underground. Well equiped.

Fantastic nice staff comfortable rooms not fancy, but centrally located with lots of stuff around there. i’d go back!

Clean room, nice bathroom and courteous staff .