Anantara Mina Ras Al Khaimah Resort

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Great

Were Upgraded with our room overlooking the lagoon . Spotlessly clean. All the staff so friendly. Food excellent. Restaurants and drinks great. Only criticism was the main pool needed some attention many loose tiles. But the new adult pool was really good.

Brand new hotel. Room very clean, spacious and comfortable. Very nice facilites, including pool (x2), private beach, gym (modern with brand new equipments) and options of restaurants.

Overall, the hotel was very clean, and we appreciated the friendliness of the staff. However, the service was disappointingly slow. At checkout, we had to wait far too long for someone to collect our luggage. In the end, we carried it ourselves until we met a staff member halfway, who then took over. In the morning, we were disturbed by housekeeping staff working noisily in the corridor, which made it difficult to rest. The breakfast was also not up to standard. We arrived around 9:15 a.m., and most of the food was already empty. Instead of refilling items when they were nearly finished, they remained empty for quite some time. To make things worse, the glasses of water had an unpleasant eggy smell, and I had to request the waiter to replace them. We expected a much better experience given the price and reputation, but unfortunately, it did not meet our expectations.

Absolutely brilliant hotel. Excellent service by staff, restaurant options

Great resort. Terrible checking.

The staff at the property were fantastic and they made our stay great. I do not think the resort should be considered 5 star, 4 star at best. The resort is outdated and we found a bug in our bed one night.

Everything was amazing, the staff are incredibly friendly and accommodating we were with our 8 month old, and they were kind enough to get us a baby tub and a sterilizer which I really appreciated. However the pool was old and needed major maintenance, the tiles was broken all over. Other than that we loved our stay!

Great property, very quite, and luxurious, the staff is just super nice, and the pools are beautiful. If you have kids then you would enjoy the kids' club but it's over all a quite place.

Good: rooms were fabulous, spacious, nice design, balconies clean through stay. Ability to order different soaps and bath salts was a luxury and were great quality. Water sports were nice and catered to younger kids. Breakfast buffet was good and lots of options and did not get monotonous over the stay. Staff were great and tried fixing things (see pool comment below) Bad: Pool area was a zero out of five. Tiles coming out and floor around the pool area was unfinished / rough and difficult to walk on even if they gave the pool shoes. Pool was too shallow. Too many smokers around the pool and in the pool which is not great.