ザ コーブ ロタナ リゾート (The Cove Rotana Resort)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

If u get offer price then it is worth. I paid premium because it was eid holiday. I had to wait 20-30 min for buggy. The hotel was also crowded. Do clearly tell them to park your car in a clean place. There is valet parking. I gave a clean car and got back dirty car with lot of dust. The reason they gave was it is an open parking hence dirty. I will give 0 rating for parking .

Superb resort. All the staff are well tea

Great staff, great place

They usually give worst room and then they offer different room with charges

yes

very bad internet reception. check in to the room is only at 3 PM as most people come in the morning

There was an 150 AED extra fee in one of the room for extra guest, but there were no extra guest. Where do I report this?

it is beautiful property, had excellent time during my stay, staff members are excellent and my special thanks to chef Mukesh Mishra who took care of my wife's food as she was on special diet and also Pallavi and Tinu who made our birthday celebration really special and Mathachan severed really good cocktails. Highly recommended for everyone.it is one of the a worth visiting locations in UAE

Had a very bad experience with the management of the hotel. There were some hicup at the check in and i believe management of the hotel should improve its customer relation management. Thanks to the rest of the staff, i had an amazing stay. Management should really thank them. The staff was amazing and had a great customer relations. Few things: - the infinity pool needs a strong improvement. - lots of bird poop on the sunbeds - at the kids pool, (at the slide pool area) kids older than 3 years should not be allowed. They are jumping in the pool and if you have a baby it gets quite dangerous. My son was pushed several times - the villa and the overall property is not stroller friendly (stairs everywhere,…) But Went for a family staycation. The staff is amazing and you can count on them. I had a back pain and one of the buggy driver gave us his phone number to call him directly so we would not have to wait and stand with pain! After this all the buggy team was aware of my back pain issue The cleaning team was really nice and friendly as well as the restaurant team! Thanks the team Very nice spot for family staycation. We also had a nice encounter with the photographer based in the hotel. Breakfast good The quality of food for the restaurant of the Mediterranean restaurant has to be improved. Also, friday very nice belly dance show at the beach and great ambiance for the BBQ. Must do! Overall nice experience few improvements especially on the management behaviour

The staff was amazing