ホテル スペロ, ヴィネット コレクション by IHG (Hotel Spero, Vignette Collection by IHG)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Love staff at the front desk they were amazing and kind and made us feel welcomed

We loved the hotel, our room with a city-view, spotless clean towels, bed & bathroom; the daily refreshing lemon-water, good coffee & tea in the lobby; interesting and tasteful decor in hotel lobby & our room; we walked to a great neighborhood restaurant where we had a delish breakfast during our stay. The front desk people were always helpful & friendly. They went above and beyond every time we needed anything. They added much to our stay. Thank you Ruby for your professionalism and thank you Johnny for your helpful advice on navigating SF. All of the staff were great!

Clean room and nice staffs.

I had a great stay at this hotel. The room was beautiful, and the entire property was clean, modern, and well maintained. The staff was friendly and welcoming throughout my stay, which made the experience even better. The hotel was quiet and peaceful, making it easy to relax after a day out. I also loved the location—it was within walking distance of restaurants and many of the city’s attractions, so getting around was easy. Overall, it was a very pleasant experience, and I would definitely stay here again.

The parking situation was not the best at this hotel and lots of homeless are around the area.

Staff was very kind and patient along with the hotel room being clean for the area it is located in. Would definitely stay here again.

I stayed at the hotel for one night 07/03/26 They healed 75$ for damages. They have been taken money from card the past 3 days

Great location, cozy and quiet room. Helpful stuff.

Room is cleaned. Lobby is very modern, love the decoration and the space divided that used, very good as provide privacy and intimate space, or private conversation allow within the same floor, it perfect for work/travel. Location is not bad, it just couples blocks from Turk St, where you can see homeless, poverty but it is Tenderloin character of this San Francisco's resident residential character, and it is right a few blocks at the Union Square. The hotel manager not quite polite, not friendly, like he does not want to work there as a Hotel Manager where the role should be kind, polite and genuine, when I think breakfast is included with the stay, he said "I don't think so"...instead of saying "I think you could have mistaken, would you like to take a moment to check it". Restaurant's staff are good, but never refund me for they accidently place 2 orders fruit yogurt for my daughter, they took back the order but never refund. I need to check and call to complaint about it when I have time. Little thing like that bother as I might not have time to call and ask for a refund for $12. Technical Issue: I stayed at room 1703, the top floor, there must be a mechanical unit for air conditioning on top of my room, I could not sleep due to the noise keep running. I hope the they will fix it, terrible! As my daughter already fell as sleep otherwise I would move to a different hotel.

Stayed with family and not very accommodating