アトランティス ザ ロイヤル (Atlantis The Royal)

星評価は宿泊施設情報（サービス・設備など）に対するKlookの総括であり、あくまでも参考用です。

Everything das perfect

Hotel team specially Customise event arrangement team is not professional and well trained.

Great location, fantastic food, room and service.

Quality and Service of all staff was very good throughout our 9 nights stay

My husband had always wanted to stay at this hotel, so we were genuinely excited to finally experience it together. Unfortunately, our stay was disappointing from the moment we arrived just before the 3:00 PM check-in time in June 2026. The attitude of the front desk staff was unwelcoming and unpleasant. It felt as though they had little interest in assisting us, which was surprising given the hotel's reputation for luxury and exceptional service. While the property itself is undeniably luxurious, the hospitality at reception fell far below expectations. That said, we would like to express our sincere gratitude to one outstanding staff member, KiKi, from the hospitality team. She took the time to tell us about the many family-friendly activities available throughout the hotel, several of which we would not have discovered otherwise. She went above and beyond to ensure our two-year-old daughter was comfortable, arranging bed rails and suitable toiletries for the room. KiKi also spoke with her manager, who kindly visited our room on the day of checkout and presented our daughter with some lovely teddy bears. This thoughtful gesture was greatly appreciated and helped make our stay more memorable. The room itself was clean, comfortable, and well maintained, and we thoroughly enjoyed the pool area. The breakfast was exceptional and undoubtedly one of the highlights of our stay. While the hotel offers beautiful facilities and luxurious surroundings.

Wow! What an incredible experience. From arrival to departure, Atlantis The Royal lived up to its reputation as a world class hotel. The room was spacious with added amenities and a spectacular view of the Palm from the balcony. The pools were clean and had sun care products available around the vicinity. Breakfast at Gastronomy was overwhelming with options and nothing was too much. It’s definitely worth it to upgrade to the club lounge as tea, evening happy hour and drinks are included.

Excellent hotel. Everything you expect from a 5 star and more.

All good All Nice

Best place ever, unforgettable experience. The food, the fountain show, the view, even the kids club. A 5 star luxurious experience in every single way

Best hotel, service and staff in Dubai!