コンフォート スイーツ ウェスト ダラス - コックレル ヒル (Comfort Suites West Dallas - Cockrell Hill)

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Poor customer service

Great price clean room

The staff was amazing!! She was extremely helpful, we ran into some issue and she did everything she could to help us!! We did have stain but other than the room was spotless, easy parking. Overall amazing stay

Room was great

I had a very disappointing stay at this property. From the moment I arrived, it was clear that it was not maintained to acceptable standards. Cleanliness was non-existent — surfaces were dusty, floors felt dirty, and the bathroom was particularly unpleasant. It seemed like basic hygiene and upkeep were not priorities at all. The overall environment made it uncomfortable to relax or feel at ease. The property also felt poorly organized and not suited for someone who values comfort, tidiness, or a sense of care from the host. If you are a traveler who prioritizes cleanliness and a pleasant, welcoming space, I would strongly advise considering other options. This experience made my stay stressful rather than enjoyable, and I found it difficult to spend time there. Future guests should know what they are getting into and set expectations accordingly.

A/C unit had mold in it. Got me and all of my friends sick.

Upon walking into my room I noticed a sour smell in the room like a dirty mop was used. Also when going to take a shower, I noticed cracked floor tile and cracked shower tile. Shower handle was also very loose.

Room was by a highway. You could hear traffic all night long. Hotel has foundation problems. 1st room had a huge wide crack from ceiling to floor in closet. We moved to another room due to noise and we had problems closing the door to get into room. Bathroom floor had loose and cracked tiles. When we came into room we found a pillow with lipstick markings on it.

The breakfast was fresh and parking safety

Deposit reasonable