Staff were polite and helpful. It was clean and spacious. Drinks and snacks are 24hrs available. Dinner is much better than lunch, and allows for queue number table reservation during dinner hours. Lunch may need to share table with others as it was crowded and free seating. My fave dinner dishes were the lobster, cavier, free flow salmon sashimi, and soup. For lunch, nothing exciting, only the pork knuckles, xiaolongbao and free flow haagen-daz ice cream. Their special bbtea was yummy and available during lunch and dinner. I had fun gaming for 4 hrs in total (at different time slots) at the games section, before retiring to a private room/space booked before hand to rest for the night.