Ristorazione presso il Ristorante Cinese Red, Pullman KLCC Hotel & Residences

The food was generally very good — a mix of 5/5 and 4/5 dishes. The staff did a decent job; they were polite and helpful throughout. Beverages aren’t included, but warm water is free of charge.

Whiulst being such a well regarded hotel, and highly rated restaurant, the service was unsatisfactory. At first the normal menus were given, and not the booked buffet, the food was delivered late and to incorrect tables, and the timing of food very delayed. Overall this should have been great experience and everything is present to achieve this, but it very much did not meet expectations.