Oakwood Hotel Oike Kyoto

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Staff super friendly calm and peaceful hotel

I really liked the ambience, location was also perfect, few steps from a beautiful avenue, easy to get public transportation and tourists places to visit!!

Room has no window for fresh air, which was not good, very congested. The bathroom was good can’t complain. But the bedroom needs updating.

Excellent hotel, thank you to all staff for an excellent service and facilities!

This hotel is located in a safe and quiet area close to Kyoto city hall, subway, and great restaurants. The room is very comfortable and has everything you need. Breakfast had lots of food choices and the coffee is excellent. Bonus-coffee and ice water is available throughout the day in the lobby and there’s an Nespresso machine in the room. The staff are really lovely and very friendly.

Well positioned hotel with all the required amenities, would stay again.

This hotel was a great deal for it’s price. Clean well maintained and great amenities. Staff were friendly and great at check in and check out.

Great hotel stay - conveniently located close to everything. The staff were so friendly and helpful. Breakfast was delicious and they even have drinks in the lobby most of the day for free! They were able to store our luggage while we waited for our car service after Check out! Room was clean, AC worked great & amenities were nice !! They also had laundry on site if you needed.

We spent about 7 days here. What we loved: the customer service from the Front Desk to the daily tidying from housekeeping was phenomenal, also the kind cafe attendants- lovely folks. We soooo appreciated the unlimited ice and water machine, and hands down, the best soft drink fountain we’ve ever had at an establishment that wasn’t a restaurant. We definitely will miss that. We loved the convenience of the location, literally within walking distance of bus stops, subway stops, and convenience stores. A couple of things: both my husband and I by night 4 started experiencing really unpleasant sleep, and could deduce it may have been the mattresses. There was a 2nd evening when we could hear the volume of our neighboring visitor and their music from their tele, when I called the Front Desk, he instructed me call them directly, to which I had to tell him he needed to handle the noise complaint. Also disappointed because I found out from my third party rewards/booking site that we were supposed to be offered a complimentary upgrade, which this wasn’t even mentioned at all during check in. Instead what was mentioned that I had requested for the lowest level available (weird because I couldn’t even complete their pre-check in process to request this and specifically messaged this establishment to inform them that I couldn’t complete their pre-check in process). Probably wouldn’t stay here again or recommend this hotel to family/friends.

Great hotel, clean and modern within walking distance of sights.