Shinjuku Warm House

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The was small and tight as expected but extremely well maintained. Cozy tiny Japanese style hotel room.

Its a cozy place and clean most of all close to everything,,recommend,,

Great area

Very convenient location and access was very easy

Generally clean room. Self service check-in with no staff on site. There's a lift inside the building. Konbinis are nearby. Metro station is also very nearby

No space for luggage, hair in toilet,

The rooms are very tiny. Wonderful location though.

It is small for Western standards.

We are a family of 4 with 2 teen age kids. While booking on expedia, it showed this for 4 people. But this is way too small. The beds are small. The blanket is tiny ( feels like crib size). Paid more than $320 per night (USD) but for the amount spent, the room is too small. No place to move or open luggage. There are no staff. I had to do my own check in by scanning my passports. There is no one onsite to ask for extra towels. Do NOT recommend this place for families.

This was a terrible stay, first my friend and I show up and try to check in on the tablet, I chose "pay later" on original reservation so we had to pay when we go there. We tried 4 different cards that had enough money to cover the price, all were rejected and the representative for the hotel over the phone kept insisting we continue to try so our banks flagged 2 of the cards and the other two just kept showing error, after an hour someone showed up and just repeated the tablet process, didn't work so they took me to the 7-11 to take money out to cover it. Finally get into the room and the beds were like a slab of concrete. We slept on a tatami mat and futon the night before and that was like a cloud in comparison, this hotel is an apartment bought out and renovated with small rooms and barely any staff support, don't waste money here, just got to an APA hotel that's actually near a train station instead of a 10 minute walk