Star City Hotel - Causeway Bay

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It was perfect except for the smell cigaretts smoke when I check out. Another things are perfect.

Too bad

有客服所以還不錯

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I think this is my first ever negative review and this is specially dedicated to the lousy service and absolutely disastrous experience I had at the stay. There was no working staff in the property when I checked in late at night. I was also stuck outside my room door for almost 1 hour due to their technical issues where the barcode couldn't be scanned by the door censor when I want to open the door. NO GROUND STAFF PRESENT TO ASSIST. Imagine the anguish I WAS GOING THRU AND EVEN HAD TO PEE AT THAT MOMENT! When I called the hotline, the staff sounds irritated and wasnt very helpful. Kept calling and even rejected my call. FEELING HELPLESS, Have to used MY OVERSEAS line of mine to call in AND IT THEN WENT THROUGH. Raised my voice a little, and only then he tell me to wait. Waited almost 30 mins for a lady to appear. After checking, she went to her stores and retrieve the key to manually open the door. Worst stay ever.

Na

沒有不滿意 各位方面都不錯

The projector was full of japanese porn movies and live web cams

First of all, it is not a hotel, just like AB&B, The property is a residential block in CWB, I was questioned by the security guard when entered into the building coz I am not their resident or properties owners. After that there is no indication for lobby and I had to wait outside of the door for minutes. I was assisted at the first room of the floor which you can image how much of annoyance when everyone close and open the main door, more than 20-30 times the whole nite until 230am.... it was really a horrible experience I had ever before! I felt unsafe and so so stupid to make this choice.