Sky Heart Hotel Koiwa

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Clean room, great service and the staff were very helpful and friendly

We had electrical issues and the staff was extremely helpful. They made sure we were accommodated and gave us extension cords. The hotel is located right next to a train station that takes you in to Central Tokyo in about 30-40 minutes. It is also beside a FamilyMart convenience store and a grocery store and a great 24hr restaurant.

I usually avoid writing bad reviews, but I feel this is one necessary. I arrived late and tired, but one of the first things I saw was a little bug crawling on the bed sheet. I picked it up and flushed it down the toilet. After I checked out, I realized that my back had been bitten by another bug. I just arrived at my next hotel and saw there is a little cockroach/2.5 cm bug that crawled out of my backpack from a closed area that has not been opened since I left this hotel! 3 different bugs within 24 hours is absolutely unacceptable! Management seemed nice, but the property is not very clean.

Staff was excellent and patient when answering any questions presented. Amazon and Uber deliveries were also okay. It was dusty behind the furniture & air vents and the elevator had exposed lightbulbs. The leg room of the toilet was limited. There is no elevator so accessibility is very limited. The staff in charge of cleaning were kind and helpful always delivering daily amenities when the door was set to "eco cleaning". Worth it for the accommodating staff and the convenience of being next to the station as it took at most two transfers to get to popular tourist destinations.

The staff was very kind and helpful. We are very appreciative!

I liked that it was close to the train station, however it is a little far from tourists attractions but it allowed me to explore Tokyo area very nicely. I liked that they offer bottled water, if you choose not to get your room cleaned every day.

Room was kept in clean and spacious condition. Location of hotel is very close to the train station and is on the direct local line to Narita Airport. Have English instructions to access Wifi and bed services. Downside is it's far from central Tokyo and limited dinning choices. So if looking for a nice quiet location this would be a good choice.

My stay here was mostly really nice. I feel an attachment for the Keisei Line after staying here as you need to ride it whenever you want to go anywhere. This hotel is away from the city center and it's a pretty quiet neighborhood. It can take about an hour to get to touristy locations and sights but that was fine with us. There is a Daiso, 7/11, and grocery store very near by. The train station is basically right out the door. The train was pretty quiet and I actually found the noise to work as white noise for sleep. The room and bathroom were small but I just needed a place to crash after a day of adventure so that's fine. Unfortunately the mattresses are super hard and you can really feel the springs. After night 2 I was waking up with pain in my hips and a limp. The pillows also feel like they're stuffed with balled up newspapers. But I'm young enough to bounce back from a bad bed. Despite that, I really enjoyed my stay here as my first home base in Japan.

Sky Heart Hotel Koiwa was an extremely friendly place to stay at.

less than 3 mins walk from train station. The room is nice and clean.