Kawagoe Tobu Hotel

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Second stay Excellent

Everything was perfect, nothing to complain about

私たちの宿泊した部屋は、風呂・トイレ別で、風呂場は浴槽と洗い場が別になっていてよかったです。 ホテル内にはランドリー施設もあったので助かりました。 川越駅からすぐで交通の便もよく、近くには多くの商業施設があって快適に過ごせました。

Very nice

シャワーから水が出なかったので、スタッフに問い合わせたところ、ひたすら謝られただけで解決してくれなかった。故障だと思い使うのを諦めたが、実はシャワーの横あるボタンを押せばよかっただけ😓　バスルームに使い方の説明をつけておいて欲しかった。 それ以外は、駅からも近く部屋も綺麗で広くまた泊まりたいと思った。

The check in was a nightmare, staff did not seem to know that I booked 2 rooms and the computer check in did not help. wanted to do laundry that's why I booked this hotel, but there were only 2 washer/dryer machines in the hotel and there were long ques for them so we had to wake up at 5am to do laundry.

Great place to stay

A compact but very comfortable room, with high standards of accommodation, extremely clean and pleasant! Very convenient location near the train station and a large selection of restaurants, and close to the Crea Mall shopping street, which leads straight to the historic Koedo district. Wonderful!

Nice bathroom

This is a newer hotel and the rooms are very nice. Everything you need is close by. There’s a 7-11 on the second floor of the same building, which was super convenient. A shopping street is directly across the road with lots of restaurants, secondhand shops, and new stores. The train station and bus stops are also right across the street, so getting around is easy. To get to Little Edo (Kurazukuri Street), you can take bus 1 or 2 and get off at W6. It costs about $2. We used a Suica card with no issues. Finding the hotel itself was a bit tricky at first. It’s located inside a large building and the signage isn’t great. You need to go to the elevators near the 7-11 on the second floor and take them up to the 7th floor, where the hotel is located. We had a car and used the parking garage in the same building. You bring your parking ticket to the hotel to pay. Parking was $19 per day, which felt reasonable for the location. Overall, a comfortable stay in a very convenient area, just be prepared for a little confusion when you first arrive.