Lourdes Family Suites Makati powered by Cocotel (Lourdes Suites Makati powered by Cocotel)

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Service was great, but the facility is quite old. There were a few problems with the room: tv and stove, lights, etc. that needed repairs. But as I noticed the issues, they sent someone right away to fix them. It's quite common for the photos of a hotel to misrepresent the actual quality and condition of the rooms. No exception here. But, the room was comfortable and reasonable. Service was good.

Staff very helpful you feel important ; place is near century mall for fine dining and supermarket at basement , transportation is accessible to public transport including taxi and grab ; security guards nice highly recommended we got king suite with good price continue the good work

Totally old rooms. Terrible bathroom, broken sink etc. The location is convenient though.

It is very loud and hard to sleep here. It is not located where it is shown on the Expedia map. It is in the heart of the Red Light District. It is dirty, old and run down.

Normal hotel, however the noise of the car was bad.

The photo of hotel is not the same.Hotel look very old . Freeze also spoil and bed not very good and a lot of decorations no use but still keep inside room look a bit scary.

Booked a king size bed. What i got was 2 twin bed pushed together with a board down the middle. Bathroom light work part time. My laptop screen was bigger then thr tv.

Service wise is satisfactory. Smooth process as there were no hick ups. The toilet was rather unpleasant as there were stains on the toilet bowl. I had to clean it myself. Other than that, the bed was comfortable and I was there for that only anyhow since my trip was for business. The area around the hotel is convenient with 7 eleven just beside and Sports Cafe and Bar a few minutes away. Fast food also is very near by. Oh - for those who rely alot on internet, the hotel only offers wifi at the lobby. I only found out on the last day as I was using my roaming.

We found it hard to find the locations since there are two Lourdes Suites on the Google Map. We are also not provided with slippers hence we go barefoot during our stay.

Overall it was good only disappointing apart from the stay was no free WiFi misleading in hotel review with Expedia lobby was free but if you wanted it in your room you had to pay and was not cheap so just used my data. Hotel staff were excellent and daily room service was awesome and punctual ..complementary bottled water would of been a nice top off if provided. but overall was happy with the stay but must include free WiFi first hotel i have experienced in Manila that didn't provide . If you love the night life alot of action available in pubs and night clubs and dance studios apparently a favorite stomping ground for westerners and the locals call it little LA according to my taxi driver.. but ill Let you be the Judge. Regards Steven from Perth Australia