Grace Heiwajima

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Great location & we loved the house.

The place was clean.

I like the location of the place, close to train station and accessibility to taxi. The bldg is beaten up needs cleaning on the entrance. The rooms are clean. We stayed for 7 days. The bathroom windows need proper cleaning looks so dusty and moldy, as well as the toilet walls, windows and floor. Water pressure is very nice though. I love that the rooms are big(3 of us and we got 3 BR we used the spare rm for our luggages, I appreciate that we were able to deposit our luggges early after 11am so we were able to start our sightseeing around the city without carrying our luggges. Kitchen is helpful with complete supply of plates, knife, cups, spoon and forks, some spices. We were able to buy fresh meat and veggies cooked it on our liking but limited pots and pans to use (1 small pot-not compatible to the stove top so useless, 1 med size pot and 1 small pan). Im glad our room was on 2nd floor bec no elevator in the bldg. Overall I'm sold with location and close accessibility to train station,restaurants convenient stores including DonKi around 15 min walk.

Unit smells old, the wallway to the entrance was poorly lighted, check in was chaos as we could not see the signs at 930pm. I did not receive the email re check in instructions until we called. A passerby assisted us in calling customer service. Decent price for the nice location. Customer service is great when we had weak wifi, only 1 akrcon though in 2 rooms, value for money and location and customwe service are great

Air conditioning and clean room. Location is perfect for the train.

The hotel was hard to find. There’s no elevator, we had to lug our suitcases up the staircase. The room smells really bad. The pillow and blankets smell very bad too. I would never stay here again.

Great stay if traveling with family. Near train stop for easy access to moving around

One of the couches was broken. The light fixture on the ceiling was damaged. An electrical outlet was almost falling out of the wall. The soaking tub had large amounts of black mold.

The beds were comfortable and the location was very convenient—5 minute walk from Heiwajima Station. The room I booked was different from the photos and the stove didn’t work. We were ok with just the microwave to heat our meals.

The first impression I got when we arrived to the entrance was: "where the hell did I get my family into?" Alrhough I saw a picture of the it in Expedia, seeing in-person made me feel I was in a terrible neighborhood. There is no elevator and bringing all the luggage up to the second floor was not easy especially when the lights in the stairs were off. It seems they get turned off after a certain time at night which makes it terrifying. The place was very spacious; however, only one room had a closet which makes it a little uncomfortable for 5 people and a 7-night stay. The sink was nasty, the sponge holder was black like if it had not been cleaned in weeks, a smell was coming out of the sink because there was old food sitting in the strainer. We had to clean that. We didn't know we needed to turn the water heater on, so one of us had to shower with cold water in a temperature of about 40 F degrees until I figured out how to turn it on. I did messaged the onwer, and I got a reply but I had already figured it out. At night, you could feel the noise of everyone walking and talking on the street and going up the stairs. The kitchen was equipped with the necessary for simple cooking, but one of the pans was greasy and one of the pots could not be used because it was not compatible with the induction stove. The location was convenient though. It was close to a train station, a 7-eleven, and several places to eat. There is a laundry place nearby too. The area ended up being safe