AYANA Segara Bali

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Overall really really good. There’s nothing fo improvement. Very satisfied!!! Would be back again. Everyone so helpful and friendly. Lots food options and lots activities.

Room is clean, with good wind down service towards the evening. Staff are generally friendly and helpful. However, they should have told us there is construction right outside Segara，which impacted the view of the pool and the noise is disturbing. We would have chosen another site if we were made known. Also, the shuttle bus to the main building is annoying, when it is full, we have to wait for another one. Also the spot alight and get on the bus is not sheltered, the experience does not match it price and you will get better option elsewhere. Also the spa and massage is ridiculously expensive. All in all, I would prefer stay in another location of Bali.

Yes

Spa was good but too expensive. definitely needs to re-consider the spa price point. Room is clean and spacy, perfect experience. Staff is friendly and helpful. Breakfast is okay.

Absolutely awful service, I am still in shock. Beautiful place, horrendous management. I wish I could leave a zero star rating.

Room was always clean, just need more activities on the grounds to help entertain guests

Excellent service from every single staff. Rooms is Segara is spacious and well maintained. There are so many dining options with different crusine and we love Luna rooftop bar. The only setback is there is construction going on in the property but noise is kept to a minimum level.

It was our first time at Ayana Segara. Facilities were great with playgrounds and pools for the kids across all the resorts in the estate. The multiple resorts meant different options for the kids, which was great! Restaurants were good and so was the breakfast. I highly recommend spending some time at the Saka Museum. Staff were very polite and happy to help. The only minor downside was that a buggy is needed to go from the residence to other parts of the estate. It was not always readily available resulting in some waiting time. We will definitely go back!

The resort is stunning! So beautiful with incredible level of detail. Food at restaurants is excellent! From Kisk which is sea to table concert to the Italian for more easy going vibes. The staff are so attentive. Could not fault them. We were not prepared for the grandeur and scale of this report! It’s MASSIVE! The trams run regular enough to get places easily. We booked the day before and stayed 5 nights at the Segaria. Which has the best vibes I think from all the hotel options. RIMBA is very far out and when we visited the pools, it was wayyy to busy and full of people. More family orientated while Segaria has an adult only rooftop pool and bar! Negative for us was that everything around the hotel is about taking photos, to a scale we have never experienced before. People only care about social media instead of enjoying their holidays. So expect to wait for others photos all the time… it’s also very expensive. Small beer is 150k when other 5 star hotels we stayed in charge 70-90k Lots of loud construction going on at the hotel. But that is pretty impossible to escape in bali Overall though we very much enjoyed our stay, the room was spotless, breakfast amazing, facilities are the best we have ever experienced! And staff so welcoming! Thank you AYANA

Service is unparalleled even at Bali standard. So many things to do especially for kids. 3 nights are not enough staying at ayana. It has everything you need inside. Kubu beach is the highlight of the stay. Definitely will be back.