Grand Lisboa Macau

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If you don’t gamble, no need to stay here

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Fancy hotel to stay at was overall a good experience with only some issues. The main issue I had was staff at some of the restaurants at the hotel ignored me because I spoke English and they apparently didn't so yea but they should make an effort not just walk away from me when I try asking them questions. The other main issue is with the transportation they offer a shuttle service but apparently you need a pass to get it and you have to navigate the casino/hotel to get to it with luggage. Why on earth do you put the place to get the shuttle pass ticket in the casino area and I can't bring my luggage in to get my shuttle pass. Getting around was a nightmare and more trouble then it was worth. Another complaint I had was they gave me a plate of fruit but I am just one person and only staying one night seems a bit wasteful to expect me to eat a Pitaya three apples a banana and other fruits in such a short period of time. They also gave me a 16GB USB flash drive that was branded but seems kind of unnecessary The room was great though even had a tv in the toilet and bathroom although it would always turn on when turning on the lights which isn't always necessary.

Great having hotel shuttle to and from ferry terminal. Great room at 27th floor with great views. Hotel location walkable to all places we needed to go.

The room was excellent, beautifully presented. lack of a lobby lounge was poor. We asked for English Tea bags and were told it was chargeable. Coffee and tea in room was very basic

Staff was very kind and helpful, and I felt safe waking around the nearby area.

Great stay for couple of days , it’s in the middle of activities of Macau , very close to old town, we will stay here again, very friendly staff.

hotel are nice and sweet, bday card and gift

Nice hotel room with pretty views facing water. Room was specious.

Everything was perfect! The room, its view, the washroom facilities, the gym and pool. The best of all were its restaurants - easily the best pizza I have ever had and the tastiest champagne!