The onboard reception staff was attentive and spoke Chinese, as well as being extremely polite and thoughtful; we felt very well taken care of. Overall, you can find good food at the buffet on the ship. The only minor drawback was the afternoon tea. As soon as the buffet afternoon tea started, the Chinese tour group that day ate every single item, leaving nothing behind, and the waiters did not replenish the food at all. In the end, I walked away empty-handed with an empty plate and didn't get to eat anything. What was most outrageous was that even the water ran out at the end; it felt like fighting beggars for food. (A similar situation happened during the lunch buffet, but the waiters replenished the food in a timely manner, so we ate our fill, and I thank them for that.) Overall, I highly recommend this tour. The exterior of the ship is very beautiful, and the waiters are wonderful, provided you don't run into ill-mannered Chinese tour groups :)