I used this service on my last day, before boarding my flight. The poolside area was cool and refreshing, a perfect space to unwind after my travels. The spa massage was especially wonderful, and I was so glad to feel refreshed before my flight! There are shower rooms both inside the spa and by the poolside. Spa guests can also use the shower rooms within the spa. It was a clean and comfortable space, and shampoo and other amenities were provided. They recommended waiting two hours after a massage before showering, so I suggest booking your massage early. I couldn't make a phone call, so I booked my appointment via email, and I was very grateful for their prompt and courteous response. The wellness meal and drink were quite substantial, allowing me to have a proper meal before heading to the airport. It was a luxurious experience that kept me engaged for hours. I definitely want to use this service again next time!