Motel Casa Downtown Guest House

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

I am somewhat grateful that I found a place to stay when a series of flights were canceled in Newark after midnight. Hotels were all booked and the airlines weren’t picking up the tab, so- knowing that I wasn’t going to be there for more than a few hours- I chose Motel Casa. I have never stayed anywhere like it (not in a good way). It had the largest discrepancy between cost and quality that I experienced. For over $100/ night, it didn’t align with my expectations. This isn’t coming from a lack of travel experience. I was a Peace Corps Volunteer and have lived without running water or electricity. It takes a lot to shock me. Check-in: I was stuck outside within reception hours. It took several ring doorbell attempts, which then instructed me to knock on someone’s window from the outside to try to wake that person up. That is not normal. The person never woke up, so eventually the lady came down to let me in. She was friendly, but it was a rough start to a stay. Room: no fan, no a/c- it had cigarette burns in on the comforter. Exposed pipe and outlets without covers. I slept on top of the covers and clothed. Bathroom: I was given the equivalent size of a hand towel as a towel. It had at one time been white, but that was a very long time ago. The bathroom was shared. There was no soap except for several used bars of what would best be described as “communal soap and loofas”. I chose to just rinse rather than participate, despite having been traveling for more than 24hrs.

Very old house being renovated as guest house. Long way to go. Minimum Staff operations. Terrible experience!

I needed a place to sleep and it met that need entirely.

This is a dirty house and small

The staff was friendly and helpful. Bathroom is shared I did enjoy my stay.

Not a hotel at all

Bonjour, J'ai passé une très mauvaise nuit dans le Motel Casa. En effet les salles de bains étaient insalubres (peinture défaillante et moisissures m'ayant donné des rougeurs sur le corps), et le prix annoncé sur place était de 100$ contre les 237$ que j'ai dû payer sur Expedia. J'étais censé être remboursé mais je n'ai plus de nouvelles de l'hôtel depuis. M'étant retrouvé dans une zone où je me sentais très peu en sécurité et n'ayant pas d'autres endroit où dormir je suis resté mais l'endroit n'est définitivement pas recommandé. C'est pourquoi je suis parti le lendemain dans un hôtel sur Manhattan. Je souhaiterai donc être remboursé pour ce séjour.

We did four days in that place they never clean our room and the lady asks more money because we chose a different room and it is house not a motel we were 9 people using the same bathroom.

Booked this stay through hotels.com after our flight was cancelled out of NJ. Other hotels in the area were over $350 and we were in a jam. Based on the hotels.com advertisement, we thought this was a hotel, but it was much more like a hostel. Individual rooms with common dining and shower spaces. When we found the place, the front door was wide open (I think otherwise I would have been hard to tell it wasn’t someone’s home). We weren’t given a key for our room, there were big bugs in the room, and a used condom was in the bedroom trashcan with no liner. When we left in the morning, the front door was wide open again- not sure if it stayed that way all night, but it felt a little unsafe. The staff was good, but we definitely wouldn’t choose to stay here again. I wish the advertisement was more clear on the reality of the room. We want others to know what they are signing up for :(

This is a house for bad people. I felt like my life was in danger so I left. STAY AWAY