Super 8 by Wyndham Charlotte/Amusement Park Area

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Room 218 had a hole in the wall. The mattresses were worn out. The toilet wasn't bolted to the floor and wobbled. The shower didn't work. It was missing the mechanism in the faucet. The tub had no drain cover so couldn't take a bath either. No blankets only sheets on the bed.

You mentioned breakfast and you put muffin Muffin is not breakfast wrong advertise Quality inn fairmont cheaper and breakfast full of options I will never come back Toilet moving Room bad maintained Everything was bad

Our room was severely outdated. The bathroom specifically the paint on tbe ceiling showed mold and was peeling off. There was a huge cockroach crawling around on tbe floor and the caulking around the tub and wall was missing presenting a hole where the roaches came from. Tbe air condition unit also had gaps in the sealer presenting holes to the outside where bugs could enter. The rooms smelled like mildew and cigarettes. Staff was extremely pleasant and welcoming but short staffed to help with removing the roach, asked if I could do it myself. The location is amazing for Carowinds park but the surrounding area was a bit sketchy. Not somewhere you would take a stroll at dusk.

I was unaware I had to walk up steps to get to my room that was in the 3rd floor. Entering the room, we immediately noticed 2 roaches in the bathroom. (We took pictures) The room had a funny smell. We went back to the lobby to ask for our money back to check into another hotel. We were told that we had to contact the 3rd party who we booked the hotel through for them to contact the manager at super 8 on Monday. We then asked to be transferred to another room on the first floor. We were told there were no other rooms available at first. Several minutes later, the guy mysteriously found a room on the first floor. We entered that room and it wasn't any better. That room had a horrible smell as well. One of the pillow cases on the bed had not been changed as it was a fingernail inside the pillow case and fell out when I picked up the pillow. The ice machine was broken and the smoke detector was missing off the ceiling. This hotel experience was horrible. I've stayed at a few other Super 8 hotels in different states. This by far was the worst ever.

I had booked a room and checked in around 9 pm.The staff gave me the key card, but it didn't work when I tried to enter my room. I approached the staff three times, back and forth, yet still couldn't get in. On the fourth attempt, the employee accompanied me with his master key, but that also failed to open the door. He then told me the door lock might be out of power, so they moved me to another room. In this new room, the bathroom sink was unusable, the toilet wobbled when sat on, and there was no Wi-Fi available—inside the room, the signal was extremely poor.

Clean property and rooms. No issues. Good value for the price.

Did not have an actual breakfast despite having filter for that on HOTELS.com before booking. Room was a bit beat up, smoke detector hanging from ceiling and A/C a bit rough looking.

Everything is good

I got a room which had strong cigarettes odour. Didn't get a good night sleep. The room is outdated and could sure use an upgrade. For breakfast, there was just coffee and muffins nothing else. Positive note, friendly staff. Thank you

The website did not provide the right age limit for the stay it required a different age limit for the stay