Palazzo Touring Club Milan, A Radisson Collection Hotel

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Everything was amazing. Loved this place, super close to the Duomo and train but far enough not to be in tourist crowds.

Great location, less than 10 min from Duomo.. lovely decoration, amenities are great. Excellent place to stay if want to be in the center.

Everything was amazing!

Excellent location and great service

The hotel was beautiful, staff friendly and helpful. The breakfast and evening buffets were top notch. There’s a beachfront restaurant owned by the hotel and great restaurants nearby. Highly recommend!

Thank you , super team ! My stay was perfect because of you

Great hotel and staff, walking distance to attractions and restaurants. I would definitely stay there again!

The room was very spacious. The shower was excellent. Staff was extremely helpful in all aspects-even preparing us a breakfast to go for the ride to the airport at 5:30 am.

Great stay. Clean room, great staff, shops nearby

Disappointing experience: Misrepresentation regarding accessibility and services Very disappointed with this stay booked through Expedia. The listing presents this hotel as wheelchair-accessible, which is very misleading: navigating with a walker was arduous due to numerous stairs to access the reception or to go outside, the main elevator was out of service the 4 days we were there, and someone in a wheelchair would simply not be able to access the facilities. The room I booked, prestige collection, was unsanitary (mold, rotting door frame, faulty plumbing) because the shower flooded the entire bathroom floor in less than 2 minutes because the sh. The housekeeper told me it was always like that, but the reception act like they never heard about that while mold and rotting wood frame tells otherwise. In order to be able to shower, the hotel had to lend us a second, tiny room because the plumbing in ours was defective. The 'full spa' sold in the listing is also non-existent. Despite a partial refund obtained after filing a complaint with Expedia, I want to warn future travelers: do not rely on the description of this hotel on your site; it is misleading compared to the reality of the facilities. While the building is beautiful, the service prestation is a total deception. I paid 900$ CAN per night (total of 2700$)!!! If you want a real 5 stars experience, don't go to this Radisson Collection hotel. I had much more better experience at 4 stars Radisson Hotel in the past.