Aloft by Marriott Orlando at SeaWorld

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

This hotel needs a lot of work

👍

Very clean

Clean room. Helpful staff.

One month later, and I’m still actively dealing with a dispute. Long story short. I got a room there and discovered period blood in the bed you would think that would be some sort of biohazard to where they would at least give me a refund. I’ll give credit to the man that was at the front desk at night, who was very apologetic and got me clean sheets and did explain. He was not able to move me to a new room due to the fact that they were fully booked, but had dealt with their management and management lied to me and gave me Marriott reward points and she told me it would equal out to three nights who happened to be some sales lady that stepped in when I called Marriott To confirm my points my points only came out about $20 worth. I kept calling to talk to the general manager or a manager of that hotel and nobody answered nobody would return my calls for a week. I kept leaving messages at the front desk for a phone call back and I got nothing. I end up calling Marriott and they still made it seem like I was a nuisance for giving them a call, at the end of the day, there was blood in the bed. I was sleeping in and I just wanted a refund It’s pretty sad when that’s probably a legitimate reason to give a refund

The facilty was clean and well maintained. The staff was pleasant, professional, and helpful. All requests were handled in a timely manner. Overall great stay!

Everything was great including staff.

the bar

Bathroom wasn't a separate room which added to the humidity of the room.

516 ac would ot cool down and water accumulated around the ac. The sink was clogged and drained super slow