easyHotel The Hague City Centre

Star ratings are based on Klook's overview of the property's information (such as services and facilities included, etc.), and are for reference only

Convenient location, clean room and bathroom, helpful and friendly staff, shops and restaurants nearby, 15 min. walk to Den Haag Centraal station Adding a small fridge to the room would be ideal.

Good location ,nice property , need to improve on facilities. Rooms can have a kettle etc

Hotel was fine and staff lovely. It would have been improved by some shared sitting area. I gather breakfast will be introduced next year which will be great

The front desk agent (long hair with a Spanish accent) was not willing to honor my booking for the family room that I had paid in advance for (listed as sleeping 4). He argued with me for 45 minutes that I had only booked a triple room for 3 people, and that they also called that a “family room”. It took me showing screenshots of how the room was advertised online( family room = sleeps 4, triple room= sleeps 3) until he finally agreed to give us an additional single room for the other person. It was a very bad experience, and I’m glad I had documentation or he would not have obliged. It created a lot of stress because it was a business trip with colleagues and I was late to a business dinner.

Clean, quiet room, and excellent value for money

everything I need and nothing I don’t

First let me state that this experience of booking with Expedia was very good. The only issue I have with some of these Booking apps is that it is hard to get any assistance from them if there is a problem! I would have been about to give an EXCELLENT review. As most of the stay was really GREAT until the day of check out. The check in day I was very early and I was given access to a Locker (complimentary) so that I could leave my bags and return closer to check in. This was very helpful as I was really tired. Most of the stay was very good, minimal facilities but very clean and convenient. Until I requested a late check out on the last day and there was really unnecessary AGGRESSION over something that had already been negotiated. The housekeepers literally were trying to come into the room as they had not been informed, whilst I was getting dressed and ready to leave! I have an incident that I need to report and I would not choose to put all of the details in this forum or format. Until that occurred I would have said that the staff were all pretty helpful and that I would recommend this hotel for short stays as a convenient, neat location.

As expected really, very basic hotel but staff are very friendly and helpful. Room is basic but clean, no where really to store clothes except a few hangers on a rack against the wall. Very small desk and very inconvenient places for the 2 available plug sockets (1 on headboard at pillow height and 1 next to door but nowhere to sit your phone while charging)

The staff were so lovely and went above and beyond to assist us. Couldnt be happier, would definately stay again and tecommend to others.!.

Very basic hotel that matches the 2 star rating. But staff is fab so cannot fault their friendliness and professionalism.